Old-fashion advice is winning formula
Simple principles stand the test of time, as reporter Mike Bain discovers for our Business Matters series.
Matamata builder Peter Gudsell can still hear the words of his boss from 40 years ago.
Starting his building apprenticeship in the 1970s the young Gudsell was encouraged ‘‘to do the best job possible and pay attention to detail’’.
Today he is passing on the same advice to the new breed of trades people.
Gudsell joined forces with his son Matt in 2007 and together established Gudsell Designer Homes in Matamata.
Establishing a work force of 21, the company revolves its business operation to reach the Bay of Plenty and the greater Waikato region all within an hour’s travel time.
Paying attention to detail is nailed into the company’s culture and is the reason it keeps picking up numerous awards.
‘‘We have a number of senior tradies demonstrating the same ethos as we do and by their example are passing it down to the young guys,’’ said Gudsell.
The attention to detail is set- ting this company apart from its competitors and is paying dividends consistently being included in the top 100 builds for the Registered Master Builders House of the Year.
In 2015 the Brendon Gordon architecturally designed show home, was named national win- ner and also claimed a further four awards including the Heart of the Home - Kitchen Award.
‘‘The judges told us our standard of finishing is setting a benchmark in the industry,’’ said Gudsell.
‘‘It’s been hard work building our reputation and build with integrity which means we won’t walk away if a problem arises until its been resolved.
‘‘Of the utmost importance for us is customer satisfaction, it’s about referrals and repeat business and you won’t get that if people are unhappy,’’ he said.
Gudsell explained how the Do you have a story about a business to share with the rest of the region? Contact our reporter Mike Bain, email@example.com show home was used as a training tool to educate the apprentices and qualified tradies on the standards expected when they work for the company.
Achievement and high standards is expected and staff are encouraged to enter awards available to them at their level.
‘‘We have had six of our apprentices win awards,’’ said Matt Gudsell proudly.
Peter and Matt Gudsell may be a generation apart but they are united in business when it comes to the integrity and value they put on completing each project.
Passing down traditional building standards and values to the next generation are award winning builders Peter and Matt Gudsell from Matamata.