Protect warranties with Ryco parts
Servicing new vehicles in New Zealand without voiding their warranties is getting easier thanks to the support of leading vehicle filter company, Ryco Filters.
In a strong move to actively support independent service workshops, Ryco has released a service update providing valuable information on the hot topic of protecting your customer’s new car warranty.
Designed to demystify the fear that some mechanics may have around servicing, it is sure to become a popular reference for mechanics and automotive technicians.
“This service update specifically relates to to the use of Ryco Filters to complete log book services,” said Guy Nicholls, CEO, GUD Automotive. “We have invested heavily to ensure the information provided is in line with the New Zealand Consumer Guarantees Act.
“Primarily it reassures the trade that if the manufacturer’s warranty requires appropriate quality parts to be used, then non-genuine parts which are interchangeable with genuine parts, will not void the new car warranty, in addition to providing a brief outline of the different types of warranties.
“As Ryco Filters meet or exceed the original equipment quality standards across the range, the trade can be reassured that the fitment of a Ryco filter to a vehicle under a manufacturer’s warranty will not void the warranty.” The key point here is the Ryco Filter must be fitted in accordance with the manufacturer’s specification, and by a qualified staff member.
The manufacturer’s warranty sets out a series of requirements to which mechanics and service technicians must comply, for example, the servicing of the vehicle must be carried out by qualified staff, in accordance with the manufacturer’s specifications, and using appropriate quality parts.
“It is important to check these requirements prior to completing a log book service,” Guy explained. “This will ensure the car is serviced in accordance with any such requirements and that the warranty will remain valid.” It also outlines extended warranties where loopholes may exclude aftermarket log book repairs.
Ryco is today one of the oldest filter brands in the world and has been supplying the Australian and New Zealand automotive and aftermarket industry for 80 years. Always a staunch supporter of independent service workshops, this is another great example of their commitment to the New Zealand automotive aftermarket industry.
“We will continue our push to ensure they have access to quality parts and the correct information to allow them to continue to deliver log book services without voiding new car warranties,” Guy added.
If workshops have any questions or concerns they can contact the Ryco customer service team to get in touch with their local Ryco regional manager to discuss this further.
For a copy of the Ryco Filters New Car Warranty Servicing Update Bulletin simply download this from the new car servicing page on the Ryco Filters website: http://ryco.co.nz/company/ new-car-servicing or contact the Ryco Customer Service on 0800 838 222.