Pro­tect war­ranties with Ryco parts

Motor Equipment News - - NEWS -

Ser­vic­ing new ve­hi­cles in New Zealand with­out void­ing their war­ranties is get­ting eas­ier thanks to the sup­port of lead­ing ve­hi­cle fil­ter com­pany, Ryco Fil­ters.

In a strong move to ac­tively sup­port independent ser­vice work­shops, Ryco has re­leased a ser­vice up­date pro­vid­ing valu­able in­for­ma­tion on the hot topic of pro­tect­ing your cus­tomer’s new car war­ranty.

De­signed to de­mys­tify the fear that some me­chan­ics may have around ser­vic­ing, it is sure to be­come a pop­u­lar ref­er­ence for me­chan­ics and au­to­mo­tive tech­ni­cians.

“This ser­vice up­date specif­i­cally re­lates to to the use of Ryco Fil­ters to com­plete log book ser­vices,” said Guy Ni­cholls, CEO, GUD Au­to­mo­tive. “We have in­vested heav­ily to en­sure the in­for­ma­tion pro­vided is in line with the New Zealand Con­sumer Guar­an­tees Act.

“Pri­mar­ily it re­as­sures the trade that if the man­u­fac­turer’s war­ranty re­quires ap­pro­pri­ate qual­ity parts to be used, then non-gen­uine parts which are in­ter­change­able with gen­uine parts, will not void the new car war­ranty, in ad­di­tion to pro­vid­ing a brief out­line of the dif­fer­ent types of war­ranties.

“As Ryco Fil­ters meet or ex­ceed the orig­i­nal equip­ment qual­ity stan­dards across the range, the trade can be re­as­sured that the fit­ment of a Ryco fil­ter to a ve­hi­cle un­der a man­u­fac­turer’s war­ranty will not void the war­ranty.” The key point here is the Ryco Fil­ter must be fit­ted in ac­cor­dance with the man­u­fac­turer’s spec­i­fi­ca­tion, and by a qual­i­fied staff mem­ber.

The man­u­fac­turer’s war­ranty sets out a series of re­quire­ments to which me­chan­ics and ser­vice tech­ni­cians must com­ply, for ex­am­ple, the ser­vic­ing of the ve­hi­cle must be car­ried out by qual­i­fied staff, in ac­cor­dance with the man­u­fac­turer’s specifications, and us­ing ap­pro­pri­ate qual­ity parts.

“It is im­por­tant to check these re­quire­ments prior to com­plet­ing a log book ser­vice,” Guy ex­plained. “This will en­sure the car is ser­viced in ac­cor­dance with any such re­quire­ments and that the war­ranty will re­main valid.” It also out­lines ex­tended war­ranties where loop­holes may ex­clude af­ter­mar­ket log book re­pairs.

Ryco is to­day one of the old­est fil­ter brands in the world and has been sup­ply­ing the Aus­tralian and New Zealand au­to­mo­tive and af­ter­mar­ket in­dus­try for 80 years. Al­ways a staunch sup­porter of independent ser­vice work­shops, this is an­other great ex­am­ple of their com­mit­ment to the New Zealand au­to­mo­tive af­ter­mar­ket in­dus­try.

“We will con­tinue our push to en­sure they have ac­cess to qual­ity parts and the cor­rect in­for­ma­tion to al­low them to con­tinue to de­liver log book ser­vices with­out void­ing new car war­ranties,” Guy added.

If work­shops have any ques­tions or con­cerns they can con­tact the Ryco cus­tomer ser­vice team to get in touch with their lo­cal Ryco re­gional man­ager to dis­cuss this fur­ther.

For a copy of the Ryco Fil­ters New Car War­ranty Ser­vic­ing Up­date Bul­letin sim­ply down­load this from the new car ser­vic­ing page on the Ryco Fil­ters web­site: http://ryco.co.nz/com­pany/ new-car-ser­vic­ing or con­tact the Ryco Cus­tomer Ser­vice on 0800 838 222.

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