Claims rise in storm’s messy wake
Two weeks after floodwaters subsided, claim numbers from the February 1 storm are still flowing in.
The Earthquake Commission has so far received 60 claims for damage caused by the remnants of Cyclone Fehi earlier this month, with 53 of them from the South Island and the remaining seven from the North Island.
In the Nelson region, a trifecta of a very low pressure system, king high tides and high winds flooded homes in the region, while huge waves crashed across roads, and high winds brought down trees.
Most affected were residents in Mapua and Ruby Bay, west of Nelson city, as well as those on the Monaco peninsula.
Within the first week, 14 claims relating to storm damage had been made, with eight of those coming from the Nelson-Tasman area.
By February 12, that total had climbed to 38 claims received for the combined area as well as six claims for the West Coast region.
EQC anticipated the number to increase as people took stock.
Chief Customer Officer Trish Keith says there was still time for people to make a claim and anyone whose property has suffered damage should do so.
Keith said that although some customers may not have all the information as to the damage to their property, they should still lodge a claim and EQC will work with them through the process.
‘‘Many people whose property has been damaged may not have lodged an EQC claim before and therefore may be unaware of the process for doing so, and what they could be entitled to receive.’’
An EQC claim can be lodged within three months of the damage occurring, with the priority after any event being for local residents to look after themselves, their families, and friends and take stock of what’s happened to their properties.
To make a claim with EQC for natural disaster damage, property owners must have a home or contents insurance policy that includes fire cover with a private insurance company when the natural disaster damage occurred.
Following information sessions in Westport, Hokitika and Franz Josef last week, a Tasman community information session was being organised by the Tasman District Council.
It was to be held at the Mapua Community Centre at 6pm on Tuesday.
EQC covers storm or flood damage to the land around a home. Private insurers cover storm or flood damage to the home and contents. EQC also covers landslip damage to the home, land or contents.
Claims can be lodged online at www.eqc.govt.nz/claims, via email on email@example.com, or by calling 0800 DAMAGE (0800 326 243). The EQC call centre is open 7am to 9pm Monday to Friday, and 8am to 6pm on Saturdays. More information atwww.eqc.govt.nz/ get-help-now-claims.