Website: myautomotive.co.nz facebook.com/myautomotive.co.nz
You’ve already got an impressive range for a new business. Any plans to expand this range in the future? For sure, we continue to bring new suppliers and products to the site every day. We aim to have 100,000 items listed by the end of the year, and cover every category relevant to the automotive sector. It is so important to make sure your systems work in your launch phase; now we know they do, the sky’s the limit for us.
Where are your stores located? We use multiple warehouses around NZ for despatch, we don’t have physical retail operations so our store is our web site.
What advantages does this online presence hold for your customers? Global trends show online automotive sales as rapidly growing. For NZ consumers, the issue has been the poor after-sales service with warranties, damaged goods, etc. when buying from overseas. Our vision is to use NZ suppliers who rectify issues quickly, in order to deliver a trusted, well-priced option for New Zealanders.
That sounds great. How can customers take full advantage of your offerings? It is very simple. Go to www.myautomotive.co.nz and select and buy any product through the secured payment express system. We then keep you informed by email at every step, through order confirmation, shipping confirmation, and a GST receipt all mailed to you. Our store has a shopping cart so you can choose to build an order over time, or purchase that one-off special. Email us if you want to buy in bulk, we will always look to provide price breaks where possible.
We’ve heard that you don’t charge freight on your sales, is this true? It is freight free, our customers tell us again and again this is a major part of the buying decision. Online models can work on lower margin, part of this lower margin is having the freight included. Having no hidden costs helps create trust, which is crucial to your online survival.
Sounds like a win for your customers! So, what can they expect from you guys? They will all get brand new, well-priced products delivered to their doors anywhere in mainland New Zealand, freight free, within seven days of ordering. As well as technical advice through our email@example.com desk, and friendly human beings dealing with them directly should anything go wrong. You will get great service and great product.
We aim to have 100,000 items listed by the end of the year, and cover every category
relevant to the automotive sector