Three lit­tle words to speed up city de­liv­er­ies

New Zealand Truck & Driver - - Front Page -

AN IN­NO­VA­TIVE AD­DRESS APP THAT DIVIDES THE world into three-me­tre squares has been found to im­prove pack­age de­liv­ery ef­fi­ciency by 15%.

The what3­words sys­tem, in­te­grated into the on­board nav­i­ga­tion sys­tem of a Mercedes-Benz Sprinter op­er­ated by global lo­gis­tics gi­ant DPD, was put on a city de­liv­ery run in Nagold, Ger­many…

For com­par­i­son with a near-iden­ti­cal DPD Sprinter, do­ing the same run, us­ing a tra­di­tional street ad­dress-based nav­i­ga­tion sys­tem.

The test, which cov­ered a city-wide route and in­volved around 50 de­liv­er­ies, showed that the what3­words sys­tem de­liv­ered a sub­stan­tial im­prove­ment, thanks to its abil­ity to pro­vide more pre­cise in­for­ma­tion….. on pos­si­ble park­ing, for in­stance, and sim­ply by de­tail­ing which build­ing en­trance to use.

The what3­words sys­tem gives each 3m square in its global map­ping tools a sim­ple and unique ad­dress, com­pris­ing three dic­tio­nary words. This in­cludes places where no reg­u­lar street ad­dresses ex­ist, such as large in­dus­trial es­tates.

Chris Sheldrick, co-founder and CEO of what3­words ex­plains: “Street ad­dresses for large sites like fac­to­ries or ex­hi­bi­tion halls rarely point to the de­liv­ery en­trance, so driv­ers waste time look­ing for the right dropoff lo­ca­tions.

“This is frus­trat­ing for driv­ers and adds up to time and fuel in­ef­fi­cien­cies for the com­pany, as well as a poor ex­pe­ri­ence for cus­tomers who might have late or missed de­liv­er­ies.

“what3­words’ pre­cise ad­dress­ing sys­tem helps lo­gis­tics driv­ers who are un­fa­mil­iar with their de­liv­ery area to re­duce time spent look­ing for ex­act de­liv­ery points and, with this par­tic­u­lar test, it also gave them the ex­act park­ing spot clos­est to the de­liv­ery en­trance as well, which is re­ally cru­cial for last-mile de­liv­er­ies that are com­pleted on foot.”

The driver of the van us­ing what3­words showed an ef­fi­ciency gain of around 15% - com­plet­ing the de­liv­er­ies over 30 min­utes ahead of the van with the tra­di­tional ad­dresses in its nav­i­ga­tion sys­tem.

Eighty per­cent of its ef­fi­ciency gain re­sulted from pro­vid­ing the what3­words ad­dress for the op­ti­mal park­ing spot – re­duc­ing driv­ing time and time spent search­ing for the park­ing spot. The re­main­ing 20% of the gain came from hav­ing a what3­words ad­dress for the pre­cise han­dover point, re­duc­ing the driver’s time on foot.


The in­no­va­tive nav­i­ga­tion sys­tem pro­vides more pre­cise in­for­ma­tion

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