Steel builders show mettle with top awards
The rise of North Canterbury’s steel building experts at Totalspan appears in hindsight as much a sure thing as the hardwearing, affordable and versatile structures they provide.
Whether a farm shed, garage, sleepout or a picturesque ‘‘barnhouse’’ for a lifestyle block, the Totalspan range is characterised by a supreme functionality that North Canterbury franchise holders Jamie and Ellen Petersen have gone to pains to reflect in their services.
Recently, their commitment and hard work paid off with the ultimate recognition, an award for Franchise of the Year at the Totalspan conference in Melbourne.
The couple also took home the top trophies for Strategic Excellence, Sales Excellence and Local Marketing Excellence.
‘‘It was a huge achievement for us. When they announced the franchise of the year, we were shaking,’’ says Ellen.
With a Master’s Degree in Business Management, Ellen plays a key role in delivering the strategy so attuned to clients’ needs. It is her husband, Jamie, though, who has his boots on the ground through all phases of a build.
Having completed more than 400 Totalspan projects before taking over franchise, Jamie – a qualified carpenter and licensed building practitioner – was able to hit the ground running when the couple became owners in 2014.
The accolades soon started rolling in, first from Enterprise North Canterbury then the Totalspan group itself before the latest round of awards saw them clinch the coveted title of best franchise in a group going back more than 30 years.
Jamie and Ellen are quick to point to the quality of the product and team they work with when explaining the results.
The Totalspan story is also steeped in success, Ellen says, with the exclusive focus on steel buildings having spread from a base in Christchurch to 29 franchises across New Zealand and Australia.
High-grade, New Zealand-made parts are integral to the approach.
Using Colorsteel in a variety of attractive colours, the company still produces all its materials at a factory in Christchurch so a close eye can be kept on quality.
Buildings are highly customisable and can be easily added to if an expansion is required.
Ellen says the North Canterbury franchise takes care of everything for customers ‘‘from the moment they walk through the door’’.
‘‘We’ll go out and do a free onsite consultation and quote, the measure, get all the documentation ready, build it, and then get all the council sign-offs, so it never becomes an ordeal for people.’’
An industry-leading 25-year structural guarantee and five-year guarantee on workmanship applies.
Ellen says recently the company has been doing more of its eyecatching barnhouses as well as commercial buildings such as storage units. However, sheds, garages and shelters of all kinds remain an important part of operations across the region.
Totalspan’s North Canterbury headquarters in Woodend has five buildings in a range of styles for viewing, and if people prefer, kitsets only can be supplied.
To find out more, phone Totalspan North Canterbury on 03 310 0247, visit them at 127 Main North Rd, Woodend, or go online to totalspan.co.nz.
Fresh from the Totalspan national conference, North Canterbury franchise owners Ellen and Jamie Petersen celebrate with their awards for Franchise of the Year, Strategic Excellence, Sales Excellence and Local Marketing Excellence.