Steel builders show met­tle with top awards

Northern Outlook - - YOUR PLACE -

The rise of North Can­ter­bury’s steel build­ing ex­perts at To­talspan ap­pears in hind­sight as much a sure thing as the hard­wear­ing, af­ford­able and ver­sa­tile struc­tures they pro­vide.

Whether a farm shed, garage, sleep­out or a pic­turesque ‘‘barn­house’’ for a life­style block, the To­talspan range is char­ac­terised by a supreme func­tion­al­ity that North Can­ter­bury fran­chise hold­ers Jamie and Ellen Petersen have gone to pains to re­flect in their ser­vices.

Re­cently, their com­mit­ment and hard work paid off with the ul­ti­mate recog­ni­tion, an award for Fran­chise of the Year at the To­talspan con­fer­ence in Mel­bourne.

The cou­ple also took home the top tro­phies for Strate­gic Ex­cel­lence, Sales Ex­cel­lence and Lo­cal Mar­ket­ing Ex­cel­lence.

‘‘It was a huge achieve­ment for us. When they an­nounced the fran­chise of the year, we were shak­ing,’’ says Ellen.

With a Mas­ter’s De­gree in Busi­ness Man­age­ment, Ellen plays a key role in de­liv­er­ing the strat­egy so at­tuned to clients’ needs. It is her hus­band, Jamie, though, who has his boots on the ground through all phases of a build.

Hav­ing com­pleted more than 400 To­talspan projects be­fore tak­ing over fran­chise, Jamie – a qual­i­fied car­pen­ter and li­censed build­ing prac­ti­tioner – was able to hit the ground run­ning when the cou­ple be­came own­ers in 2014.

The ac­co­lades soon started rolling in, first from En­ter­prise North Can­ter­bury then the To­talspan group it­self be­fore the lat­est round of awards saw them clinch the cov­eted ti­tle of best fran­chise in a group go­ing back more than 30 years.

Jamie and Ellen are quick to point to the qual­ity of the prod­uct and team they work with when ex­plain­ing the re­sults.

The To­talspan story is also steeped in suc­cess, Ellen says, with the ex­clu­sive fo­cus on steel build­ings hav­ing spread from a base in Christchurch to 29 fran­chises across New Zealand and Australia.

High-grade, New Zealand-made parts are in­te­gral to the ap­proach.

Us­ing Colorsteel in a va­ri­ety of at­trac­tive colours, the com­pany still pro­duces all its ma­te­ri­als at a fac­tory in Christchurch so a close eye can be kept on qual­ity.

Build­ings are highly cus­tomis­able and can be eas­ily added to if an ex­pan­sion is re­quired.

Ellen says the North Can­ter­bury fran­chise takes care of ev­ery­thing for cus­tomers ‘‘from the mo­ment they walk through the door’’.

‘‘We’ll go out and do a free on­site con­sul­ta­tion and quote, the mea­sure, get all the doc­u­men­ta­tion ready, build it, and then get all the coun­cil sign-offs, so it never be­comes an or­deal for peo­ple.’’

An in­dus­try-lead­ing 25-year struc­tural guar­an­tee and five-year guar­an­tee on work­man­ship ap­plies.

Ellen says re­cently the com­pany has been do­ing more of its eye­catch­ing barn­houses as well as com­mer­cial build­ings such as stor­age units. How­ever, sheds, garages and shel­ters of all kinds re­main an im­por­tant part of op­er­a­tions across the re­gion.

To­talspan’s North Can­ter­bury head­quar­ters in Wood­end has five build­ings in a range of styles for view­ing, and if peo­ple pre­fer, kit­sets only can be sup­plied.

To find out more, phone To­talspan North Can­ter­bury on 03 310 0247, visit them at 127 Main North Rd, Wood­end, or go on­line to to­talspan.co.nz.

Fresh from the To­talspan na­tional con­fer­ence, North Can­ter­bury fran­chise own­ers Ellen and Jamie Petersen cel­e­brate with their awards for Fran­chise of the Year, Strate­gic Ex­cel­lence, Sales Ex­cel­lence and Lo­cal Mar­ket­ing Ex­cel­lence.

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