Ma­jor ser­vice fail­ures ex­pected by 2020

NZ Business - - INBOX -

As or­gan­i­sa­tions tran­si­tion to dig­i­tal busi­ness, a lack of di­rectly owned in­fra­struc­ture and ser­vices out­side of IT’s con­trol will need to be ad­dressed by cy­ber­se­cu­rity, ac­cord­ing to Gartner, Inc. The or­gan­i­sa­tion pre­dicts that by 2020, 60 per­cent of dig­i­tal busi­nesses will suf­fer ma­jor ser­vice fail­ures due to the in­abil­ity of IT se­cu­rity teams to man­age dig­i­tal risk.

“Cy­ber­se­cu­rity is a crit­i­cal part of dig­i­tal busi­ness with its broader ex­ter­nal ecosys­tem and new chal­lenges in an open dig­i­tal world,” says Paul Proc­tor, vice pres­i­dent and an­a­lyst at Gartner in a state­ment. “Or­gan­i­sa­tions will learn to live with ac­cept­able lev­els of dig­i­tal risk as busi­ness units in­no­vate to dis­cover what se­cu­rity they need and what they can af­ford. Dig­i­tal ethics, an­a­lyt­ics and a peo­ple-cen­tric fo­cus will be as im­por­tant as tech­ni­cal con­trols.”

The Gartner Spe­cial Re­port Cy­ber­se­cu­rity at the Speed of Dig­i­tal Busi­ness is a col­lec­tion of re­search that ad­dresses the new re­al­ity where IT or­gan­i­sa­tions have lit­tle di­rect in­fra­struc­ture and their big­gest se­cu­rity con­cerns will come from ser­vices out­side their con­trol. See

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