HU­MANS MORE CEN­TRAL THAN EVER

NZ Business - - STRATEGY -

The PWC sur­vey re­vealed just how in­ter­wo­ven in­no­va­tion, tech­nol­ogy and peo­ple are for CEOs.

“Three-quar­ters are us­ing tech­nol­ogy to im­prove the well-be­ing of their staff, un­der­scor­ing how tech­nol­ogy is help­ing work­places to be­come more hu­man-cen­tric, not less. A fur­ther 47 per­cent are ex­plor­ing the ben­e­fits of hu­mans and ma­chines work­ing to­gether, while 53 per­cent are con­sid­er­ing how ar­ti­fi­cial in­tel­li­gence could change their work­force.

“The re­sult is that, for all the talk of work­forces be­ing re­placed by ma­chines, hu­mans are more cen­tral than ever for CEOs. Rather than re­plac­ing staff, tech­nol­ogy is a way to com­ple­ment work­ers and help them fo­cus on value-ad­ding tasks that can’t be au­to­mated. Where New Zealand CEOs are lag­ging their global coun­ter­parts is in the emerg­ing tech­nol­ogy space. Ar­ti­fi­cial in­tel­li­gence and blockchain were two ex­am­ples of tech­nolo­gies that our CEOs didn’t see as a pri­or­ity.

“Like­wise, ge­net­i­cally mod­i­fied crops and syn­thetic bi­ol­ogy were some of the pos­si­ble busi­ness risks that our CEOs saw as a lower pri­or­ity, com­pared to more im­me­di­ate ar­eas like cy­ber security.”

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