"The ac­qui­si­tion of knowl­edge alone does not de­liver value to the or­gan­i­sa­tion.

"Im­prove­ment in per­for­mance re­quires be­hav­iour change. Value is re­alised when peo­ple do things dif­fer­ently."

Our Ap­proach

Hu­man-So­cial fac­tors in­flu­ence be­hav­iour and ul­ti­mately the con­tri­bu­tion that an in­di­vid­ual makes to the or­gan­i­sa­tion.

An in­di­vid­ual’s con­tri­bu­tion is not only in­flu­enced by their ca­pa­bil­ity but by their mo­ti­va­tion, fo­cus of at­ten­tion and dis­po­si­tion to­wards both co-work­ers and the or­gan­i­sa­tion.

Tima Con­sult­ing un­der­stands the hu­manso­cial fac­tors that in­flu­ence an in­di­vid­ual’s per­for­mance and the ap­proach that can be ap­plied to op­ti­mise in­di­vid­ual and team out­comes.

Un­der­stand­ing hu­man-so­cial fac­tors and their ap­pli­ca­tion leads to im­proved in­di­vid­ual and team per­for­mance in ar­eas such as: • The de­gree and style of mo­ti­va­tion. • Pre­pared­ness to in­vest in change. • Pre­pared­ness to as­sist other team mem­bers. • Min­imi­sa­tion of ‘so­cial loaf­ing’.

From our ex­pe­ri­ence com­pa­nies who have fully en­gaged with our so­lu­tions and pro­grammes have ex­pe­ri­enced mea­sure­able im­prove­ments in; • ab­sen­teeism. • con­flict. • en­gage­ment scores. • pro­duc­tiv­ity.

Work Place Re­view

The pur­pose of a work­place re­view is to es­tab­lish a clear un­der­stand­ing of an or­gan­i­sa­tion’s goals, the rel­e­vant work­place his­tory and the cur­rent work­place en­vi­ron­ment.

The work­place re­view in­volves face to face, struc­tured in­ter­views with small groups span­ning the work­place. It is this per­sonal and di­rect ap­proach that al­lows the re­view to pen­e­trate beyond the lim­its of con­ven­tional sur­veys and to get to the heart of the work­place dy­nam­ics.

The ap­proach taken al­lows the de­liv­ery team to demon­strate their un­der­stand­ing and em­pa­thy with em­ploy­ees, fa­cil­i­tat­ing both the em­ploy­ees’ open­ness in com­mu­ni­cat­ing work­place is­sues and gain­ing their sup­port for the pro­posed es­Col­late im­ple­men­ta­tion and change pro­gramme Trans­for­ma­tional Work Prac­tices ( TWP).

Trans­for­ma­tional Work Prac­tices – TWP

An ef­fec­tive ap­proach that de­liv­ers clear, prac­ti­cal strate­gies for im­prov­ing in­di­vid­ual, team and or­gan­i­sa­tional per­for­mance.

The Trans­for­ma­tional Work Prac­tices ( TWP) pro­gramme pro­vides lead­ers with the in­sight, com­mu­ni­ca­tion skills and strate­gies they need to ef­fec­tively man­age the trans­for­ma­tion of work teams to­wards per­for­mance and learn­ing.

In par­tic­u­lar, the TWP pro­gramme fo­cuses on iden­ti­fy­ing spe­cific be­hav­iours that re­quire at­ten­tion, in­tro­duc­ing the hu­man-so­cial fac­tors that drive those be­hav­iours and de­vel­op­ing a plan for change. Coach­ing sup­port is pro­vided to gen­er­ate con­fi­dence in ap­ply­ing new strate­gies.

The TWP pro­gramme will pro­vide lead­ers with: • Im­proved com­mu­ni­ca­tion skills. • An un­der­stand­ing of rel­e­vant hu­man-so­cial

fac­tors and strate­gies for their use. • A clear view of cur­rent and pre­ferred

or­gan­i­sa­tional per­for­mance. • A plan for ap­ply­ing new skills and strate­gies. • On-go­ing coach­ing to sup­port and op­ti­mise

the new tech­niques.

TWP Mod­ules

A typ­i­cal TWP pro­gramme would cover a num­ber of mod­ules, in­clud­ing: • In­tro­duc­tion to hu­man-so­cial fac­tors • Mo­ti­va­tion in the work­place • Front line com­mu­ni­ca­tion • So­cial in­flu­ence and its use in com­mu­ni­ca­tion • Con­trol gra­di­ents and the role they play in


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