Plan to lobby for reg­u­la­tion


Con­tin­ued from page 1 In her 25 years of work­ing in the in­dus­try she had fixed other hair­dressers’ mis­takes and helped re­build the hair of other peo­ple’s clients when a colour had gone wrong.

She saw about eight of th­ese clients a year on av­er­age, some of whom had put their own colour in.

The clients would not know if their hair­dresser was quali- fied or not as most peo­ple never thought to check, she said.

Just be­cause some­one did not have the qual­i­fi­ca­tion, that did not make them a bad hair­dresser and vice versa, Gib­son said.

With the short­age of hair­dressers, she had em­ployed un­qual­i­fied stylists at times be­cause they were good at their job.

‘ ‘ Their ex­pe­ri­ence counts for some­thing,’’ she said.

Con­sumer New Zealand con- sumer ad­vi­sor Maggie Ed­wards said the most com­mon com­plaints it re­ceived were about hair ex­ten­sions.

They could cost $ 2000, colour ($ 200), straight­en­ing ($ 200), and then style and stan­dard of ser­vice.

She said all hair­dress­ing clients had re­dress for a prob­lem through the Con­sumer Rights Act.

A work­ing in­dus­try group is pre­par­ing to lobby the Gov­ern­ment on reg­u­lat­ing the sec­tor.

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