Plan to lobby for regulation
Continued from page 1 In her 25 years of working in the industry she had fixed other hairdressers’ mistakes and helped rebuild the hair of other people’s clients when a colour had gone wrong.
She saw about eight of these clients a year on average, some of whom had put their own colour in.
The clients would not know if their hairdresser was quali- fied or not as most people never thought to check, she said.
Just because someone did not have the qualification, that did not make them a bad hairdresser and vice versa, Gibson said.
With the shortage of hairdressers, she had employed unqualified stylists at times because they were good at their job.
‘ ‘ Their experience counts for something,’’ she said.
Consumer New Zealand con- sumer advisor Maggie Edwards said the most common complaints it received were about hair extensions.
They could cost $ 2000, colour ($ 200), straightening ($ 200), and then style and standard of service.
She said all hairdressing clients had redress for a problem through the Consumer Rights Act.
A working industry group is preparing to lobby the Government on regulating the sector.