Experience, in most cases, will not be total
The demise of a company that issued gift vouchers for adventure tourism nearly extinguished a Tokoroa woman’s dying wish.
Total Experience’s liquidation means $250,000 worth of potential hot-air balloon flights, go-kart races, dolphin swimming trips and other fun experiences will probably not go ahead.
One disappointed Kiwi customer, Christine Alley from Tokoroa, said she had organised donations from friends to help terminal cancer patient Anne Hill cross off a hot-air balloon ride from a list of things she wanted to do before she died.
Ms Hill died the week before her flight was scheduled, on December 12, but her husband Bruce intended to make the flight over the Waikato with his daughter in her memory, some time in February.
Dismayed that Mr Hill would no longer be able to fulfil his wife’s wish, Ms Alley contacted BusinessDay, which found that Kiwi Balloon Company owner Mark Brown was willing to honour the voucher because payment had been processed before Total Experience’s liquidation.
But because Mr Brown is a small operator, he would not be able to absorb the approximately $5000 of flights that had been booked but for which he would not receive any payment from Total Experience. The Auckland company, registered in 2003, is owned by British-based pair Adrian and Janice Dewe.
The company connects customers with leisure and tourism operators nationwide.
The Dewes operate similar companies in the United States, Canada and Australia. Stuff.co.nz