Tokoroa Hospital seeking volunteers
Volunteers are being sought for Tokoroa Hospital to help look after people stuck in the emergency ward or who need some attention in other wards.
Tokoroa Hospital manager Joanne Knight said the carers would not replace any of the duties of regular staff but would be on hand to take care of some of the things that fall by the wayside when things get busy.
Volunteers would take care of the ‘‘minor things that are really important’’.
‘‘When we get very busy some of the minor stuff falls off. They are sat there for a couple of hours and can’t get a cup of tea or don’t know where the pharmacy is.’’
Those in wards might just need someone to relate something to, to shift the buzzer a bit closer or other simple, yet frustrating things.
‘‘We sometimes get complaints about things and sometimes it is the small things.’’
She even though they were unpaid volunteers, people would still be carefully vetted to make sure they were the right people for the hospital.
Hospitals had big peaks of work at times and other times when staffing was not such an issue.
‘‘It is about communication and keeping people [in emergency
‘‘Some days there is nobody sitting in the waiting room and other times there are big numbers.’’ Joanne Knight
wards] informed. They can say ‘look an ambulance has just turned up at the back door.
‘‘Some days there is nobody sitting in the waiting room and other times there are big numbers.’’
She said Tokoroa was not like the bigger hospitals where they could call on extra staff to help out when it got busy.
‘‘So the volunteers are for practical care when others are busy.’’
Waikato DHB volunteer advisor Chris Atkinson said they were looking to recruit four to six people initially to begin in the role.
‘‘We are looking for some great volunteers from Tokoroa and its surrounding communities to support patients and make their stay in hospital a more comfortable experience.’’
She said they were looking for people who related warmly to others but not in an intrusive way. People who were flexible and willing to lend a hand but understand the rules.
Tokoroa Hospital manager Joanne Knight is asking for volunteers to help out at busy times.