Toko­roa Hos­pi­tal seek­ing vol­un­teers

South Waikato News - - Your Paper, Your Place - DANIEL HUTCHIN­SON

Vol­un­teers are be­ing sought for Toko­roa Hos­pi­tal to help look af­ter peo­ple stuck in the emer­gency ward or who need some at­ten­tion in other wards.

Toko­roa Hos­pi­tal man­ager Joanne Knight said the car­ers would not re­place any of the du­ties of reg­u­lar staff but would be on hand to take care of some of the things that fall by the way­side when things get busy.

Vol­un­teers would take care of the ‘‘mi­nor things that are re­ally im­por­tant’’.

‘‘When we get very busy some of the mi­nor stuff falls off. They are sat there for a cou­ple of hours and can’t get a cup of tea or don’t know where the phar­macy is.’’

Those in wards might just need some­one to re­late some­thing to, to shift the buzzer a bit closer or other sim­ple, yet frus­trat­ing things.

‘‘We some­times get com­plaints about things and some­times it is the small things.’’

She even though they were un­paid vol­un­teers, peo­ple would still be care­fully vet­ted to make sure they were the right peo­ple for the hos­pi­tal.

Hos­pi­tals had big peaks of work at times and other times when staffing was not such an is­sue.

‘‘It is about com­mu­ni­ca­tion and keep­ing peo­ple [in emer­gency

‘‘Some days there is no­body sit­ting in the wait­ing room and other times there are big num­bers.’’ Joanne Knight

wards] in­formed. They can say ‘look an am­bu­lance has just turned up at the back door.

‘‘Some days there is no­body sit­ting in the wait­ing room and other times there are big num­bers.’’

She said Toko­roa was not like the big­ger hos­pi­tals where they could call on ex­tra staff to help out when it got busy.

‘‘So the vol­un­teers are for prac­ti­cal care when oth­ers are busy.’’

Waikato DHB vol­un­teer ad­vi­sor Chris Atkin­son said they were look­ing to re­cruit four to six peo­ple ini­tially to be­gin in the role.

‘‘We are look­ing for some great vol­un­teers from Toko­roa and its sur­round­ing communities to sup­port pa­tients and make their stay in hos­pi­tal a more com­fort­able ex­pe­ri­ence.’’

She said they were look­ing for peo­ple who re­lated warmly to oth­ers but not in an in­tru­sive way. Peo­ple who were flex­i­ble and will­ing to lend a hand but un­der­stand the rules.

PHOTO: DANIEL HUTCHIN­SON

Toko­roa Hos­pi­tal man­ager Joanne Knight is asking for vol­un­teers to help out at busy times.

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