Pu­taruru rest home tops au­dit

South Waikato News - - Community Cookbook - LUKE KIRKEBY

Pu­taruru’s Cardrona Rest Home is now one of New Zealand’s best per­form­ing aged care fa­cil­i­ties.

The Min­istry of Health au­dits all aged care fa­cil­i­ties ev­ery one to four years with the length be­tween au­dits based on how well they meet set stan­dards.

For the first time in over 20 years the Macken­zie St rest home is set to be au­dited only once ev­ery four years.

Clin­i­cal op­er­a­tions man­ager Kather­ine Mcleod said the team, which also caters for hos­pi­tal level and pal­lia­tive care, couldn’t be more proud of their ef­forts.

‘‘We have been au­dited ev­ery three years but now they have deemed us fit not to be au­dited for four years which is the high­est you can go,’’ she said.

‘‘It is like the ul­ti­mate goal for aged care fa­cil­i­ties so we have done re­ally, re­ally well.’’

Mcleod, who has worked at the rest home for the last seven years af­ter it gained its hos­pi­tal li­cence, said the rest home was go­ing from strength to strength.

‘‘They au­dit against set health and dis­abil­ity stan­dards which dic­tate how we run things so this proves we are do­ing what we say we are do­ing,’’ she said.

‘‘They iden­ti­fied two con­tin­u­ous im­prove­ments which we have gone over and above on. One was around ev­i­dence based good prac­tice and an en­vi­ron­ment that en­cour­ages it and the sec­ond was food, fluid, and nu­tri­tional needs pro­vided in line with recog­nised nu­tri­tional guide­lines ap­pro­pri­ate to the con­sumer group.’’

‘‘They in­ter­viewed res­i­dents, staff, fam­ily, and out­side providers like GPS and all gave re­ally pos­i­tive feed­back on us.’’

‘‘We also do sat­is­fac­tion sur­veys ev­ery year and in the last two years it has in­creased as­tro­nom­i­cally. Over­all sat­is­fac­tion has gone from 59 per cent in 2015 to 83.5 per cent in 2016,’’ she said.

She put the good re­sult down to the small fam­ily like en­vi­ron­ment of the rest home which has 35 res­i­dents and a team of 25.

‘‘Com­mu­ni­ca­tion flows eas­ily, we are friendly, and no one falls be­tween the cracks. We know ev­ery­one and their needs re­ally well,’’ she said.

‘‘We may be lit­tle but we are here and we will con­tinue to meet the needs of the Pu­taruru com­mu­nity and the wider area.’’

The South Waikato Pub­lic Trans­port Steer­ing Group has been of­fi­cially thanked by the South Waikato Dis­trict Coun­cil.

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