Putaruru rest home tops audit
Putaruru’s Cardrona Rest Home is now one of New Zealand’s best performing aged care facilities.
The Ministry of Health audits all aged care facilities every one to four years with the length between audits based on how well they meet set standards.
For the first time in over 20 years the Mackenzie St rest home is set to be audited only once every four years.
Clinical operations manager Katherine Mcleod said the team, which also caters for hospital level and palliative care, couldn’t be more proud of their efforts.
‘‘We have been audited every three years but now they have deemed us fit not to be audited for four years which is the highest you can go,’’ she said.
‘‘It is like the ultimate goal for aged care facilities so we have done really, really well.’’
Mcleod, who has worked at the rest home for the last seven years after it gained its hospital licence, said the rest home was going from strength to strength.
‘‘They audit against set health and disability standards which dictate how we run things so this proves we are doing what we say we are doing,’’ she said.
‘‘They identified two continuous improvements which we have gone over and above on. One was around evidence based good practice and an environment that encourages it and the second was food, fluid, and nutritional needs provided in line with recognised nutritional guidelines appropriate to the consumer group.’’
‘‘They interviewed residents, staff, family, and outside providers like GPS and all gave really positive feedback on us.’’
‘‘We also do satisfaction surveys every year and in the last two years it has increased astronomically. Overall satisfaction has gone from 59 per cent in 2015 to 83.5 per cent in 2016,’’ she said.
She put the good result down to the small family like environment of the rest home which has 35 residents and a team of 25.
‘‘Communication flows easily, we are friendly, and no one falls between the cracks. We know everyone and their needs really well,’’ she said.
‘‘We may be little but we are here and we will continue to meet the needs of the Putaruru community and the wider area.’’
The South Waikato Public Transport Steering Group has been officially thanked by the South Waikato District Council.