Flu jabs helps ambulances
ROBERT STEVEN Getting immunised helps out ambulance services, St John medical director Dr Tony Smith says.
‘‘Each winter, the surge of 111 ambulance calls continues to increase,’’ he said.
‘‘Despite St John’s best efforts to triage and treat people in-home, this places a lot of pressure on the ambulance service and the hospital emergency departments.’’
St John’s has brought in a new triage centre to manage calls and improve patient outcomes, he said.
‘‘This is the first year the St John 111 Clinical Hub has been in place nationwide, helping triage emergency 111 calls to make sure callers receive the most appropriate advice and treatment.
‘‘This helps us to ensure that the patients in the most urgent need are receiving an appropriately urgent response.’’ In an emergency, call 111, he said. ‘‘We will find the most appropriate help for you through a clinical assessment.
‘‘This may not be an ambulance or transport to an emergency department, but you will get the right care, at the right time.’’
Getting immunized can ease the strain on St John ambulances this winter.