Most don’t want charities to phone
Seven out of 10 consumers have been on the receiving end of unwanted phone calls from companies selling everything from pay TV to vacuum cleaners in the past year, a Consumer NZ survey has found.
An unlucky 30 per cent are getting nuisance calls at least once every fortnight.
Consumer NZ chief executive Sue Chetwin said people are fed up with answering the phone to sales reps pushing products.
“Not surprisingly, most people who get these calls aren’t happy about it,” she said.
“Four out of five said they disliked receiving these calls and wanted them to stop.”
The survey also found 59 per cent of consumers had been phoned by a charity asking for a donation in the past year.
Sue said the majority want charities to stop phoning.
However, consumers’ options for stopping calls are limited.
“While there are the industry-run ‘Do Not Call’ and ‘Do Not Mail’ registers, our findings show these schemes are falling well short of the mark,” she said.
The schemes are voluntary and only some companies use them so there’s nothing stopping others from hounding you. They also won’t stop scammers.
In Australia, the government set up an official Do Not Call register.
It’s illegal for any company to call a number listed on this roll. In May 2018, a doubleglazing company was fined $25,200 for calling numbers on the register.
Consumer NZ wants a similar register in New Zealand.