The Press

Four rea­sons you should in­stall fi­bre

Over two and a half mil­lion peo­ple us­ing fi­bre in New Zealand – but some peo­ple are still not con­vinced


Over two and half mil­lion New Zealan­ders get home at the end of the day to a fi­bre broad­band con­nec­tion that en­sures they can do all the things they want on­line. Yet, many other New Zealan­ders still put up with a poor per­form­ing in­ter­net con­nec­tion when they do not need to, which begs the ques­tion: why?

Christchur­ch-based fi­bre broad­band provider En­able, runs the net­work that pro­vides over 120,000 con­nec­tions and hears a lot of stories from those peo­ple for whom a fi­bre con­nec­tion is es­sen­tial.

En­able hears less from those who have not switched to fi­bre broad­band yet and is wor­ried that some of these peo­ple are miss­ing out be­cause they do not un­der­stand all the facts. En­able re­cently com­pleted some re­search to bet­ter un­der­stand what cus­tomers on old tech­nolo­gies such as cop­per broad­band or lower per­form­ing ser­vices like fixed wire­less* be­lieve and why they stay on these ser­vices.

This re­search high­lighted some key themes in­clud­ing, want­ing to get fi­bre but be­liev­ing gain­ing ap­proval from neigh­bours or land­lords is hard, wor­ries about new in­fra­struc­ture in­stal­la­tion dam­ag­ing prop­er­ties, want­ing to stick with cop­per broad­band or sim­ply think­ing that chang­ing is not worth the has­sle.

Cop­per broad­band will not be around for­ever

It is a fact that cop­per­based tele­phone and broad­band ser­vices will not be avail­able for­ever. Some telecom­mu­ni­ca­tions providers are al­ready be­gin­ning to shut down the re­main­ing cop­per ser­vices in some parts of New Zealand – such as Spark’s plans in

Devon­port and Mi­ra­mar. No an­nounce­ments have been made for Christchur­ch or sur­round­ing towns, but it is likely only a mat­ter of time. Cus­tomers can get ahead of these changes by mak­ing the switch to fi­bre now.

Get­ting con­sent to in­stall fi­bre is eas­ier thanks to re­cent law changes

A cou­ple of years ago, the Gov­ern­ment made changes to the Telecom­mu­ni­ca­tions Act 2001 that make it eas­ier for many cus­tomers to get fi­bre in­stalled at their home. In a lot of sit­u­a­tions in shared drive­ways, pri­vate roads and mul­ti­owner build­ings, En­able can ap­ply these new rules and cus­tomers can avoid long waits for con­sent from neigh­bours or build­ing own­ers.

In­stalling fi­bre is usu­ally easy and can have very lit­tle im­pact on prop­er­ties

En­able uses a va­ri­ety of meth­ods to in­stall fi­bre – with a big fo­cus on us­ing the in­stal­la­tion type that has the least im­pact on a prop­erty.

Meth­ods like slot cut­ting (a thin 10 mil­lime­tre cut in hard sur­faces) or in­stalling the net­work on a fence rail­ing, can leave very lit­tle im­pact on a prop­erty. Of course, ev­ery prop­erty is dif­fer­ent, and some meth­ods can­not be used in some sit­u­a­tions.

The value placed on fi­bre broad­band comes down to the in­di­vid­ual

There are lots of rea­sons why peo­ple switch to fi­bre. The ob­vi­ous ones are be­cause they want a bet­ter in­ter­net ex­pe­ri­ence and for their fam­i­lies to be able to do all the things they want on­line. Other rea­sons can in­clude fi­bre im­prov­ing house value or sim­ply be­cause the in­stal­la­tion by En­able is still free in al­most all res­i­den­tial con­nec­tion sit­u­a­tions.

Ev­ery­one should think about switch­ing to fi­bre now, so they do not miss out on one or all of these ben­e­fits. *Based on the Com­merce Com­mis­sion’s Win­ter 2020 Broad­band Com­par­i­son Re­port.

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