I have made my parking submission through the council process... and a month into the trialling changes... I must add that [they are] proving positive and making for a more relaxed working and parking environment
The general public are still somewhat confused as to what’s really happening and say because they don’t get the local paper, they have no idea of the changes. For me, it’s about keeping my staff informed, and in turn they educate the parking users – not only our direct customers but anyone who looks in bewilderment at those machines.
Mechanical maintenance is an area that needs continued work, and something that is bought to our workplace attention often. Saturday payments have been accepted prior to 11am and that is causing concern, with disgruntled customers calling into our place for help and direction.
I’m not sure how you educate the general public further but people still do not know whats really happening with times, fines, and allowances. Please can we have some more marketing and also find a way for the general user to submit their thoughts and suggestions to the council and officers. It is all very fine for those who know the jargon, but for most of our parking users its not at all clear.
What about simple and clear questionnaires available in all CBD businesses and for businesses to collect customer feedback?
Parking does sound simple, but it is the foundation and heart of our prosperity within the CBD. Please continue to work on it. Gabrielle Bundy-Cooke.