The Tribune (NZ) - - OPINION -

I have made my park­ing sub­mis­sion through the coun­cil process... and a month into the tri­alling changes... I must add that [they are] prov­ing pos­i­tive and mak­ing for a more re­laxed work­ing and park­ing en­vi­ron­ment

The general pub­lic are still some­what con­fused as to what’s re­ally hap­pen­ing and say be­cause they don’t get the lo­cal pa­per, they have no idea of the changes. For me, it’s about keep­ing my staff in­formed, and in turn they ed­u­cate the park­ing users – not only our di­rect cus­tomers but any­one who looks in be­wil­der­ment at those ma­chines.

Me­chan­i­cal main­te­nance is an area that needs con­tin­ued work, and some­thing that is bought to our work­place at­ten­tion of­ten. Satur­day pay­ments have been ac­cepted prior to 11am and that is caus­ing con­cern, with dis­grun­tled cus­tomers call­ing into our place for help and di­rec­tion.

I’m not sure how you ed­u­cate the general pub­lic fur­ther but peo­ple still do not know whats re­ally hap­pen­ing with times, fines, and al­lowances. Please can we have some more mar­ket­ing and also find a way for the general user to sub­mit their thoughts and sug­ges­tions to the coun­cil and of­fi­cers. It is all very fine for those who know the jar­gon, but for most of our park­ing users its not at all clear.

What about sim­ple and clear ques­tion­naires avail­able in all CBD busi­nesses and for busi­nesses to col­lect cus­tomer feed­back?

Park­ing does sound sim­ple, but it is the foun­da­tion and heart of our pros­per­ity within the CBD. Please con­tinue to work on it. Gabrielle Bundy-Cooke.


Newspapers in English

Newspapers from New Zealand

© PressReader. All rights reserved.