Grate­ful for learn­ing curve


It was a huge step out­side Phil Giles’ com­fort zone when he ap­plied for a po­si­tion as a property man­ager at Wat­son In­tegrity. It was a very dif­fer­ent back­ground that Phil came from. He had been work­ing in the fam­ily hor­ti­cul­tural business with his fa­ther and brother for 15 years when things be­gan to change.

‘‘It was hard to sup­port three fam­i­lies from the one business, then dad be­came sick so I re­alised it was time to move on,’’ says Phil.

‘‘We sold the business but I con­tin­ued work­ing there. One day I re­alised I didn’t want to do that any more. Then I heard about the job at Wat­sons.’’

He be­gan work­ing for the com­pany in July 2005. ‘‘When I started we had 360 prop­er­ties that we were man­ag­ing. We now have 660 so the business has al­most dou­bled.’’

Phil be­lieves the growth in the business is down to the in­no­va­tive think­ing that goes on at Wat­sons, par­tic­u­larly through Business De­vel­op­ment Man­ager Greg Wat­son and Chief Ex­ec­u­tive Tanya Wat­son.

Ini­tially it was tech­nol­ogy that Phil had to get to grips with. ‘‘I had to get my head around the tech­nol­ogy but I was very grate­ful for the chance to learn.’’

Phil says his role as a se­nior property man­ager can be chal­leng­ing. ‘‘One thing I did learn early on was that if some­thing is wrong, it’s not my fault, I’m just try­ing to fix it.’’

At the first property man­agers con­fer­ence Phil at­tended he was given some words of wis­dom. ‘‘I was told that if you can get through the first 18 months you should be ok. It takes that long to get com­fort­able with the job.’’

Phil says Ken, Tanya, Greg and Mar­cus are great peo­ple to work for. ‘‘Their doors are al­ways open.’’

Phil Giles

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