Ded­i­cated to serv­ing the health of the com­mu­nity

The Tribune (NZ) - - YOUR BODY -

Grant Irvine Phar­macy, on Al­bert Street, has been serv­ing the com­mu­nity for al­most 35 years and over that time has built up a strong rap­port with cus­tomers.

Phar­macy owner Grant Irvine be­lieves it is im­por­tant to de­velop the trust and con­fi­dence of cus­tomers as they are re­ly­ing on them to pro­vide es­sen­tial med­i­ca­tions to im­prove their health and well-be­ing.

‘‘We are not only pro­vid­ing a pre­scrip­tion ser­vice but we also be­come a sig­nif­i­cant part of our cus­tomers’ over­all health­care.’’

This in­cludes not only pre­scrip­tion but also phar­macy only med­i­ca­tion. Grant says this en­ables the phar­ma­cist to dis­cuss with the cus­tomer the cor­rect use and the ef­fi­cacy of these med­i­ca­tions as well as pro­vide ad­vice on their gen­eral health and well-be­ing.

‘‘With all our ser­vices we do not add any ex­tra charges over and above the Gov­ern­ment pre­scrip­tion taxes and we also have no af­ter hours’ fees and do not add charges for re­ceiv­ing faxed pre­scrip­tions. We see the abil­ity for cus­tomers to have their pre­scrip­tions faxed through as a real ben­e­fit. By the time you have left the doc­tor’s surgery and driven round to Al­bert Street, your pre­scrip­tion will be ready and wait­ing, and it doesn’t mat­ter who your doc­tor is or where he is lo­cated,’’ says Grant.

Grant Irvine Phar­macy also has a drop off de­pot in Ash­hurst, where cus­tomers can ar­range to have their pre­scrip­tions de­liv­ered to The Lotto Four Square.

‘‘This is a free ser­vice, and one which makes it so much eas­ier for pa­tients who can have their pre­scrip­tion faxed to us di­rectly from their doc­tor and then we will de­liver them to the Ash­hurst de­pot where they can be picked up that same evening.’’

Grant Irvine Phar­macy also has a pri­vate con­sul­ta­tion room and they also pro­vide a free re­hy­dra­tion ser­vice for sick chil­dren.

‘‘This is es­pe­cially im­por­tant to en­sure that chil­dren who are vom­it­ing and/or have di­ar­rhoea are re­hy­drated quickly and kept hy­drated un­til the bug passes. Com­ing di­rectly to the phar­macy means that par­ents don’t have to wait at a doc­tor’s surgery and the risks to the child are kept to a min­i­mum,’’ says Grant. Again this is a free ser­vice funded by the lo­cal DHB.

Keep­ing track of med­i­ca­tions can some­times be a night­mare, es­pe­cially for car­ers who are look­ing af­ter the per­son and, for peo­ple who are on a num­ber of med­i­ca­tions; Grant Irvine Phar­macy pro­vides a full blis­ter pack­ing ser­vice. Again charges are kept to a min­i­mum and for only $3 for up to one month’s sup­ply cus­tomers have the con­ve­nience of the pack­ag­ing as well as en­sur­ing the cor­rect med­i­ca­tions are taken at the right time each day.

As well as gen­eral phar­ma­ceu­ti­cal prod­ucts, first aid sup­plies and cos­met­ics, along with a full range of vi­ta­min and min­eral sup­ple­ments, Grant Irvine Phar­macy also stocks an ex­ten­sive range of gift­ware in­clud­ing toi­letries and per­fumes, chil­dren’s toys and greet­ings cards. They also have the best priced pass­port photo ser­vice in town.

Grant Irvine Phar­macy pro­vides free, friendly and pro­fes­sional ad­vice for all your health­care con­cerns and, with free park­ing ‘just a pill bot­tle toss from the front door’, they are lo­cated just past the Fer­gus­son St round­about on Al­bert St.

The team at Grant Irvine Phar­macy, from left, Grant, Karen, Kirsty, Alessia, Char­lotte and An­gela.

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