At the heart of health­care for 35 years

The Tribune (NZ) - - YOUR BODY -

Grant Irvine Phar­macy, on Al­bert St in Palmer­ston North, has been serv­ing the com­mu­nity for 35 years and over that time they have built up a strong rap­port with cus­tomers and clients.

Phar­macy owner Grant Irvine says: ‘‘I be­lieve it is im­por­tant that we de­velop trust and con­fi­dence with our cus­tomers as they are re­ly­ing on us to pro­vide es­sen­tial med­i­ca­tions to im­prove their health and well-be­ing.

‘‘We are not only pro­vid­ing a pre­scrip­tion ser­vice but we also be­come a sig­nif­i­cant part of our cus­tomers over­all health­care.’’

This also in­cludes phar­macy-only med­i­ca­tion and Grant says build­ing a trust­ing re­la­tion­ship en­ables its phar­ma­cists to dis­cuss with the cus­tomer the cor­rect use and the ef­fi­cacy of th­ese med­i­ca­tions, as well as pro­vide ad­vice on their gen­eral health and well­be­ing.

‘‘With all our ser­vices we do not add any ex­tra charges over and above the Gov­ern­ment pre­scrip­tion taxes.

‘‘We also have no af­ter hour’s fees and do not add charges for re­ceiv­ing faxed pre­scrip­tions. In fact we see the abil­ity for cus­tomers to have their pre­scrip­tions faxed through as a real ben­e­fit. With the ad­van­tage be­ing that by the time you have left the doc­tors surgery and driven round to Al­bert Street, your pre­scrip­tion will be ready and wait­ing, and it doesn’t mat­ter who your doc­tor is or where he is lo­cated,’’ says Grant.

Along with the fax ser­vice, Grant Irvine Phar­macy also has a drop-off de­pot in Ash­hurst, where cus­tomers can ar­range to have their pre­scrip­tions de­liv­ered to The Lotto Four Square.

‘‘This is a free ser­vice, and one which makes it so much eas­ier for pa­tients who can have their pre­scrip­tion faxed to us di­rectly from their doc­tor’s and then we will de­liver them to the Ash­hurst de­pot where they can be picked up the next evening.’’

Grant Irvine Phar­macy also has a pri­vate con­sul­ta­tion room, and Grant says they pro­vide emer­gency con­tra­cep­tion, which is free for New Zealand res­i­dents who are un­der 25.

Keep­ing track of med­i­ca­tions can some­times be a night­mare, es­pe­cially for car­ers who are look­ing af­ter the per­son. For peo­ple who are on a num­ber of med­i­ca­tions Grant Irvine Phar­macy pro­vides a full blis­ter pack­ing ser­vice. Charges are kept to a min­i­mum and start at only $3 for up to a one-month sup­ply; cus­tomers have the con­ve­nience of the pack­ag­ing as well as mak­ing it eas­ier for peo­ple (and car­ers) to en­sure the cor­rect med­i­ca­tions are taken at the right time each day.

As well as gen­eral phar­ma­ceu­ti­cal prod­ucts, first aid sup­plies and cos­met­ics, along with a full range of vi­ta­min and min­eral sup­ple­ments, Grant Irvine Phar­macy also stocks a wide range of gift­ware in­clud­ing toi­letries and per­fumes, chil­dren’s toys and greet­ings cards. They also have the best priced pass­port photo ser­vice in town, where you can get 8 qual­ity pho­tos for $11. Th­ese pho­tos are suit­able for New Zealand and in­ter­na­tional pass­ports as well as visas, firearms and driv­ers li­cences.

‘‘We like to pro­vide a num­ber of use­ful ser­vices and stock many ev­ery­day items that cus­tomers may use on a reg­u­lar ba­sis,’’ Grant says.

‘‘Plus we’ll of­ten have spe­cials on cer­tain items through­out the year.’’

To con­tact Grant and the team ei­ther phone them on 06 357 8782, fax through a pre­scrip­tion on 06 354 5919 or call in to the phar­macy con­ve­niently lo­cated just passed the Fer­gus­son St round­about on Al­bert St.

The friendly and pro­fes­sional team at Grant Irvine Phar­macy, from left: Karen, Manasa, An­gela, Charlotte and Grant.

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