Ways to improve accessibility to attract more business
Ensure websites and marketing material have large fonts with good contrast so that older people and people with a vision impairments can access them.
Have visual cues for people who are deaf or hearing impaired.
Use simple language in all communications so that it is accessible to all people, including those with intellectual impairments or English is a second language.
Ensure there is space for a wheelchair or pram to enter and get around the business.
Focus on good customer service – being willing to accommodate all people, whatever their access needs.
Be Accessible offers a two- hour workshop for businesses, called Be Confident, focusing on interacting with people with access needs and providing a quality service for all people.