New look not early bestseller
Big changes at Upper Hutt City Library will take time to settle in but are for the better, manager Marion Read says.
A newly laid out library, featuring a swap of the children’s and teens’ area with the public Rotary Lounge and a revamp to how adult fiction is shelved and arranged, has produced some early criticism.
Read said she had received about 20 complaints from customers since the library re-opened recently after a week-long closure.
‘‘That’s probably to be expected, even after the changes had been widely publicised and feedback invited on them.
‘‘Many people visiting in the days after the reopening have been delighted but we know there are also customers that don’t like the changes for a variety of reasons,’’ Read said.
Library customer Georgina Bates said the changes ranged from good to ‘‘silly’’.
Reading areas were too far from the actual books, the children’s area was too close to the library entrance while the ‘‘higgledy-piggledy’’ fiction area meant it needed pointers and arrows on the floor, she said.
Clouston Park’s Ann Devlin said, rather than a makeover, the library had experienced a takeover.
The shelving is now ‘‘all on angles’’ and the library looks crowed and messy.’’
The relocated Rotary Lounge was an ‘‘uninspiring, cold, lifeless and downright dowdy area’’, she said.
Read said the changes were all about making the best use of available space for all library users.
‘‘[The changes] were well researched and based on successful similar layouts implemented in libraries both in New Zealand and overseas.
The children’s and teens’ areas were already proving popular.
‘‘They are now laid out much better and offer improved access and visibility,’’ she said.
‘‘The fiction layout opens up more choices for readers with a richer variety of authors, titles and genres they may have previously bypassed.’’
The Rotary Lounge offered complementary services and resources together and a larger and more flexible space for group activities, she said.