Get the plumbing right first time
When building, renovating, making alterations or just doing some maintenance, chances are that somewhere along the line some plumbing will need to be done.
While a handyman could be tempted to run some drainage or fix that toilet once and for all, the consequences of the job being done incorrectly could be hugely expensive, extremely inconvenient, and in some cases more than a little unpleasant.
Flooding, water damage, subsidence, and ground and structural collapse are just some of the potential outcomes from plumbing gone wrong and there is also a huge safety aspect involved – we can all imagine the potentially lethal outcome if gas lines and connections are not fitted properly.
Before you decide to tackle a plumbing job yourself (no matter how small the job may seem), it would be wise to consider the potential fallout if anything goes wrong.
Even your home insurance can be affected. If you have attempted a job yourself that should have been completed by a registered plumber and your actions are the cause or contributed to damage or loss of property, or worse, you may also find yourself in court.
Once you have made the decision to hire a professional, you then need to look for a plumber, gasfitter or drainlayer. As with all trades, there are those who are qualified and registered and those who are not. With so much at stake you need to take your time and choose wisely.
Master Plumbers, Gasfitters and Drainlayers.
Master Plumbers, Gasfitters and Drainlayers New Zealand was established in 1901 to support and promote excellence within the industry and are the trade organisation that represents more than 60 per cent of the plumbing, gasfitting and drainlaying industry.
Why use a master plumber?
Trust: Master plumbers are fully qualified
Expertise: Master plumbers are, or employ, certifying plumber, gasfitters and drainlayers
Quality: All membership applicants undergo an independent quality assurance review
Back-up: Master plumbers provide you with the added reassurance of the Master Plumbers Guarantee
Support: Master plumbers are supported by 16 regional Master Plumbers associations, which understand local requirements
Knowledge: Master plumbers are committed to continuous upskilling
Service: Master plumbers work to exacting standards and follow a professional code of conduct
Experience: Master plumbers don’t just do plumbing – members specialise in everything from gas and heating to drainage, solar,
roofing, sprinklers and more.
Quality Assurance Programme
All new applicants for MPGD membership undergo a quality assurance review before joining this respected trade organisation.
We want to ensure that all members are the best they can be – for their clients, their staff and their own business success.
Our quality assurance programme educates and supports new and existing members to reach the very highest standards.
Each year, member businesses complete an Annual QA Declaration to ensure they are continuing to maintain standards of excellence.
This is complemented by a threeyearly in situ review, helping us build strong relationships with member businesses, and offer mentoring and support.
The review is carried out at your place of business and considers such areas as: Health and safety systems Legislative compliance Employment contracts Supervision Insurance Terms and conditions of trade Gas certification Complaints process Staff training Equipment maintenance and servicing
Master Plumbers Guarantee
Master Plumbers, Gasfitters and Drainlayers NZ Inc (MPGD) provides consumers with a 12-month guarantee covering:
Advance payment protection: protects you from loss of an advance payment to a contractor, for labour, materials and products where the contractor is unable to fulfil contractual obligations due to liquidation or bankruptcy.
Substandard workmanship: protects you from substandard workmanship by a current MPGD member.
All claims brought under the Master Plumbers Guarantee must be brought within 12 months from the date of invoicing for the work in question.
Advance payment protection
This protects you from loss of and advance payment to a contractor, for labour, materials and products where the contract is unable to fulfil contractual obligations due to liquidation or bankruptcy. It covers:
Incomplete residential work up to the value of the amount prepaid by you, the consumer, to a maximum of $15,000 incl GST.
Situations where the company or sole trader have ceased trading, and/or are in liquidation or bankruptcy.
Replacement (if necessary) and installation of any product purchased by the contractor from pre/part payment made by you the consumer, that has not been installed and cannot be retrieved from the original contractor.
This protects you from substandard workmanship by a current Master Plumbers member. It covers: Substandard workmanship irrespective of whether the contract is complete, to be remedied by either the original contractor or an alternative member as determined by Master Plumbers, Gasfitters and Drainlayers NZ
Substandard workmanship that is upheld by Master Plumbers, Gasfitters and Drainlayers NZ
Work done by the original contractor only
Labour cost, up to the value of $10,000 including GST
Unpaid contracts where the amount unpaid relates solely to the specified work in dispute
Guaranteed work: Master Plumbers, Gasfitters and Drainlayers NZ Inc (MPGD) provides consumers with a 12-month guarantee.