Waitaki peo­ple un­sat­is­fied with road­ing

Waitaki Herald - - YOUR LOCAL NEWS - RYAN DUN­LOP

Road­ing has again been an is­sue that Waitaki res­i­dents are least sat­is­fied with, an an­nual res­i­dents sur­vey has revealed.

Mean­while res­i­dents were gen­er­ally sat­is­fied with most of the coun­cils ser­vices with sim­i­lar re­sults to the an­nual res­i­dent sur­vey in 2016.

The sur­vey pre­pared by Key Re­search, asked 400 res­i­dents about their sat­is­fac­tion across coun­cil ser­vices.

Ac­cord­ing to the sur­vey some 47 per cent of res­i­dents were sat­is­fied with the coun­cils sealed road­ing network, the Cor­riedale and Wai­hemo wards were the least sat­is­fied both scor­ing 29 per cent sat­is­fac­tion.

75 per cent of res­i­dents sur­veyed said poor con­di­tion and lack of main­te­nance were the top rea­son for dis­sat­is­fac­tion, fol­lowed by 51 per cent who said pot­holes and bumpy roads were the rea­son for their dis­sat­is­fac­tion.

Only 27 per cent of res­i­dents were sat­is­fied with the un­sealed road­ing network, with only 12 per cent of Wai­hemo res­i­dents sat­is­fied. Pol­icy and com­mu­ni­ca­tions man­ager Mike Roesler said in his re­port to coun­cil­lors the sur­vey had been pre­pared dif­fer­ent this year.

‘‘This year, 100 res­i­dents were sur­veyed each quar­ter, to build the full sam­ple size.

‘‘The main rea­son for this change was to im­prove the re­li­a­bil­ity of the sur­vey re­sult..’’

Roesler wrote ‘‘Sat­is­fac­tion with ser­vices and fa­cil­i­ties has been main­tained, there has been a drop in res­i­dents recog­nis­ing that rates rep­re­sent value for money.

‘‘Sat­is­fac­tion lev­els with Coun­cil con­sul­ta­tion with the com­mu­nity re­mains sta­ble, al­beit nearly half of the re­spon­dents ei­ther "didn't know" or were am­biva­lent about this ac­tiv­ity.’’ Mike Roesler

This has an im­pact on over per­cep­tions and rep­u­ta­tion’’.

He noted that res­i­dents an­swer­ing ‘‘I don’t know’’ had im­pacted re­sults.

‘‘Sat­is­fac­tion lev­els with Coun­cil con­sul­ta­tion with the com­mu­nity re­mains sta­ble, al­beit nearly half of the re­spon­dents ei­ther ‘‘didn’t know’’ or were am­biva­lent about this ac­tiv­ity.’’

Sat­is­fac­tion across elected rep­re­sen­ta­tives, com­mu­nity boards were also af­fected in a sim­i­lar way, he said in his re­port.

A re­cent sur­vey shows only 47 per cent of res­i­dents are sat­is­fied with Waitaki District Coun­cil’s sealed road­ing network.

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