Coun­ter­feit phones dis­tort qual­ity of ser­vice – NCC

Daily Trust - - BUSINESS - By Fran­cis Arinze Iloani

The Nige­rian Com­mu­ni­ca­tions Com­mis­sion (NCC) has warned Nige­ri­ans to de­sist from us­ing coun­ter­feit phones as they dis­tort qual­ity of ser­vice from net­work providers.

Speak­ing at the NCC Day held yesterday in Abuja at the on­go­ing 10th Abuja In­ter­na­tional Trade Fair, the act­ing Ex­ec­u­tive Vice Chair­man of the NCC, Pro­fes­sor Umaru Garba Dan­batta, said the Com­mis­sion is col­lab­o­rat­ing with the Nige­ria Cus­toms Ser­vice and Stan­dard Or­gan­i­sa­tion of Nige­ria to stop the im­por­ta­tion of coun­ter­feit de­vices into the coun­try.

Dan­batta, who was rep­re­sented at the event by the Head, Media and Public Re­la­tions of the NCC, Reuben Muoka, ad­vised Nige­ri­ans to visit the web­site of the Com­mis­sion for list of ap­proved de­vices be­fore mak­ing a pur­chase.

“As part of the con­sid­er­a­tion about the in­ter­est of the con­sumers, the Com­mis­sion has stepped up its ef­forts to mon­i­tor and im­prove qual­ity of ser­vice in the in­dus­try,” he said.

He re­vealed that a task force has been in­au­gu­rated to iden­tify and rec­om­mend ap­pro­pri­ate last­ing so­lu­tions to poor qual­ity ser­vice be­ing com­plained of by con­sumers of telecom­mu­ni­ca­tions.

ThePres­i­dentoftheAbu­jaCham­ber of Com­merce and In­dus­try Lim­ited (ABUCCI), Mr. Tony Ejinkeonye, ap­plauded the NCC for its reg­u­la­tory role in the telecom­mu­ni­ca­tions sec­tor, adding that the sec­tor has been the most suc­cess­ful of all the sec­tors of the econ­omy dereg­u­lated by the fed­eral gov­ern­ment.

He ad­vised Nige­ri­ans who are dis­sat­is­fied with ser­vices pro­vided by net­work providers to come to the NCC pav­il­lion at the Trade Fair Cen­tre to lodge com­plaints for speedy res­o­lu­tion.

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