Avi­a­tion fuel: NCAA cau­tions pas­sen­gers over flight de­lays

Daily Trust - - BUSINESS - From Ab­dul­la­teef Aliyu, La­gos

The Nige­ria Civil Avi­a­tion Author­ity (NCAA) has at­trib­uted the scarcity of avi­a­tion fuel known as Jet A1 to non­func­tion­ing of do­mes­tic re­finer­ies that would en­able local re­fin­ing of the com­mod­ity.

Spokesman of the NCAA, Mr. Sam Adurog­boye in a chat with Daily Trust said the author­ity is not re­spon­si­ble for the cur­rent sit­u­a­tion con­trary to claim in some quar­ters.

For­mer Com­man­dant of Mur­tala Muhammed In­ter­na­tional Air­port (MMIA), re­tired Group Capt. John Ojikutu, had said there is the need for NCAA to be in­volved in im­por­ta­tion and dis­tri­bu­tion of avi­a­tion fuel.

How­ever the NCAA spokesman said the author­ity only in­ter­faces with the ap­pro­pri­ate agen­cies to en­sure qual­ity con­trol of fuel be­ing im­ported.

He said in the in­stant case, the NCAA has done the best within its power to ad­vise air­lines on the need to ad­just their op­er­a­tions.

Mean­while, pas­sen­gers have con­tin­ued to ex­press rage at some na­tion’s air­ports fol­low­ing flight can­cel­la­tions and de­lays. It was learnt that many pas­sen­gers en­gaged in fight with air­line staff over the is­sue.

Fol­low­ing re­ports of pas­sen­gers’ rage, NCAA is­sued a state­ment to pacify all those who are ex­pe­ri­enc­ing flight de­lays and can­cel­la­tions aris­ing from the scarcity of Avi­a­tion fuel to ex­er­cise re­straint.

The reg­u­la­tory author­ity which dis­closed that the Fed­eral Gov­ern­ment of Nige­ria is al­ready en­gag­ing all the stake­hold­ers in­volved with the pro­cure­ment and dis­tri­bu­tion of avi­a­tion fuel to en­sure avail­abil­ity in earnest con­firmed that in some cases, irate pas­sen­gers re­sorted to wan­ton de­struc­tion of cer­tain fa­cil­i­ties at the air­ports.

The state­ment signed by Adurog­boye said, “The Reg­u­la­tory Author­ity agrees ab­so­lutely with the pas­sen­gers that the con­di­tions of car­riage on their tick­ets must be up­held by the op­er­at­ing air­lines. In other words, it is our statu­tory re­spon­si­bil­ity to en­sure that pas­sen­gers de­rive value for their money.

“In ad­di­tion, NCAA is well primed to en­sure that all ag­grieved pas­sen­gers’ com­plaints are pro­fes­sion­ally han­dled by our Con­sumer Pro­tec­tion Of­fi­cers. These in­clude flight can­cel­la­tions, de­lays, miss­ing bag­gage, de­nied board­ing etc.“How­ever, the Author­ity wishes to in­form all pas­sen­gers that it is well aware of the pre­vail­ing scarcity of Jet A1 which has inevitably led to flight can­cel­la­tions and de­lays by the air­lines”.

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