Aviation fuel: NCAA cautions passengers over flight delays
The Nigeria Civil Aviation Authority (NCAA) has attributed the scarcity of aviation fuel known as Jet A1 to nonfunctioning of domestic refineries that would enable local refining of the commodity.
Spokesman of the NCAA, Mr. Sam Adurogboye in a chat with Daily Trust said the authority is not responsible for the current situation contrary to claim in some quarters.
Former Commandant of Murtala Muhammed International Airport (MMIA), retired Group Capt. John Ojikutu, had said there is the need for NCAA to be involved in importation and distribution of aviation fuel.
However the NCAA spokesman said the authority only interfaces with the appropriate agencies to ensure quality control of fuel being imported.
He said in the instant case, the NCAA has done the best within its power to advise airlines on the need to adjust their operations.
Meanwhile, passengers have continued to express rage at some nation’s airports following flight cancellations and delays. It was learnt that many passengers engaged in fight with airline staff over the issue.
Following reports of passengers’ rage, NCAA issued a statement to pacify all those who are experiencing flight delays and cancellations arising from the scarcity of Aviation fuel to exercise restraint.
The regulatory authority which disclosed that the Federal Government of Nigeria is already engaging all the stakeholders involved with the procurement and distribution of aviation fuel to ensure availability in earnest confirmed that in some cases, irate passengers resorted to wanton destruction of certain facilities at the airports.
The statement signed by Adurogboye said, “The Regulatory Authority agrees absolutely with the passengers that the conditions of carriage on their tickets must be upheld by the operating airlines. In other words, it is our statutory responsibility to ensure that passengers derive value for their money.
“In addition, NCAA is well primed to ensure that all aggrieved passengers’ complaints are professionally handled by our Consumer Protection Officers. These include flight cancellations, delays, missing baggage, denied boarding etc.“However, the Authority wishes to inform all passengers that it is well aware of the prevailing scarcity of Jet A1 which has inevitably led to flight cancellations and delays by the airlines”.