The power of the stamp

Enterprise - - Letter -

Peo­ple work­ing in the gov­ern­ment or public ser­vice sec­tor seem to en­joy the feel­ing when other peo­ple in need ap­proach them, re­quest­ing for help and they have the power to sim­ply tell them to come later. They of­ten in­struct pe­ons to refuse them en­try into their of­fices. They get an­noyed and refuse to help if you go to them too fre­quently for tasks as sim­ple as the at­tes­ta­tion of doc­u­ments. They sit in their air­con­di­tioned of­fices and en­joy their tea par­ties and com­mit­tee lun­cheons, but will not at­tend to the visi­tor — which is, in fact, their job in the first place. Peo­ple be­long­ing to the lower so­cial strata suf­fer the most as they do not have ac­quain­tances in se­nior po­si­tions in gov­ern­ment of­fices.

Peo­ple be­long­ing to other parts of the coun­try face a host of prob­lems. With orig­i­nal doc­u­ments in their hands, they shut­tle from one of­fice to another for at­tes­ta­tion but find no one avail­able to help them out. They are sub­jected to men­tal tor­ture while seek­ing endorsement for their gen­uine doc­u­ments. Of­fi­cers have be­come in­creas­ingly ar­ro­gant. NADRA of­fi­cials, even af­ter ex­am­in­ing each and ev­ery orig­i­nal doc­u­ment, hand over a form to get them at­tested by a gov­ern­ment of­fi­cer.

The process of get­ting one’s doc­u­ments at­tested is cum­ber­some if you do not have any ac­quain­tance with a grade 17 or above gov­ern­ment of­fi­cer.

Such of­fi­cers will read­ily at­test the doc­u­ments of their un­cle’s son’s friend with­out even see­ing him but they will not help or at­test doc­u­ments of an or­di­nary citizen stand­ing out­side the of­fice him­self, soak­ing in the rain or maybe risk­ing ex­haus­tion and se­vere de­hy­dra­tion be­cause of heat. These of­fi­cials fail to re­alise that they were hired for serv­ing the public, and that is what they are paid for. Arooj Shab­bir,


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