What They Say ...

Enterprise - - Letters -

“Tol­er­ance, in­ter- cul­tural di­a­logue and re­spect for di­ver­sity are more es­sen­tial than ever in a world where peo­ples are be­com­ing more and more closely in­ter­con­nected.”

– Kofi An­nan “A busi­ness has to be in­volv­ing, it has to be fun, and it has to ex­er­cise your cre­ative in­stincts.”

– Richard Branson “I’m tough, I’m am­bi­tious, and I know ex­actly what I want.”

– Madonna “I feel that luck is prepa­ra­tion meet­ing op­por­tu­nity.”

– Oprah Win­frey “If you keep your eye on the profit, you’re go­ing to skimp on the prod­uct. But if you fo­cus on mak­ing re­ally great prod­ucts, then the prof­its will fol­low.”

– Steve Jobs “For­give­ness is a way of open­ing up the doors again and mov­ing for­ward, whether it’s a per­sonal life or a na­tional life.”

– Hil­lary Clin­ton “You only have to do a very few things right in your life so long as you don’t do too many things wrong.”

– War­ren Buf­fett “Most ma­jor firms are grap­pling with this is­sue - how to have man­agers and lead­ers who are sen­si­tive to cul­tural dif­fer­ences while also be­ing ef­fec­tive em­ploy­ees when work­ing abroad.”

– Anu­pam Agar­wal “Sta­tis­tics sug­gest that when cus­tomers com­plain, busi­ness own­ers and man­agers ought to get ex­cited about it. The com­plain­ing cus­tomer rep­re­sents a huge op­por­tu­nity for more busi­ness.”

– Zig Ziglar “If you’re com­peti­tor- fo­cused, you have to wait un­til there is a com­peti­tor do­ing some­thing. Be­ing cus­tomer- fo­cused al­lows you to be more pi­o­neer­ing.”

– Jeff Be­zos

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