PTA to ensure provision of high quality telecom services
ISLAMABAD— Chairman Pakistan Telecommunication Authority ( PTA) Dr. Syed Ismail Shah said that PTA has been entrusted with the responsibility to ensure provision of high quality telecom services to the people of Pakistan. He expressed these views while attending Zong’s celebration for becoming best performer in almost all voice and data service quality elements amongst all Next Generation Mobile Services ( NGMS) licensees, a cake cutting ceremony was organized by Zong at Pakistan Telecommunication Authority ( PTA) Headquarters. Member ( Finance) PTA, Tariq Sultan, Member ( Compliance & Enforcement) PTA Abdul Samad CEO Zong, Liu Dianfeng and his team were present.
He said that after launch of 3G/ 4G services Pakistan’s broadband subscriber base has increased by leaps and bounds. People from all walks of life are finding high speed internet to be essential towards their respective progression. Therefore, we ensure that telecom users get the services at better quality standards. Chairman further said that now we are ready for more spectrum auction which is expected to be completed by the end of June, 2016. It will further enhance quality of cellular services in the country. The advantage of availability of 3G/ 4G technologies is not just the availability of high speed internet, rather it is bringing information which leads to transparency and efficiency. The technology is paving way to build a better Pakistan. I hope, Zong will continue its efforts for the provision of high quality services for telecom users, the Chairman said.
Speaking on the occasion, Liu DianFeng, CEO Zong said that it is an honor for us to be ranked as number 1 in the network service quality survey conducted by PTA. Our customers are our top priority. With increased investment in our 4G, and updating our 2G to 3G network, we hope to continue to enhance our network service quality for our customers in the future. It is pertinent to mention here that PTA has recently carried out a comprehensive Quality of Service ( QoS) Survey of 2G and NGMS in Islamabad, Rawalpindi and Peshawar to check voice and NGMS QoS as per the required standards.