IGP awards com­men­da­tions cer­tifi­cates

Pakistan Observer - - NATIONAL - STAFF RE­PORTER

PE­SHAWAR—A cer­e­mony was held in the Cen­tral Po­lice Of­fice to ap­pre­ci­ate the ser­vices of the po­lice per­son­nel and other staff work­ing in the Po­lice Ac­cess Ser­vice (PAS). The In­spec­tor Gen­eral of Po­lice Nasir Khan Dur­rani dis­trib­uted Com­men­da­tion Cer­tifi­cates and Cash Re­wards among the top per­form­ers.

Ser­vice pro­ject of Khy­ber Pakhtunkhwa Po­lice es­tab­lished for grant­ing the pub­lic prompt and easy ac­cess to the higher of­fi­cials of the po­lice with­out any en­cum­brance. It is a state of the art com­plaint man­age­ment and re­dres­sal sys­tem. had re­duced the ac­cess the com­mon man has to the po­lice sta­tion or to se­nior po­lice of­fi­cers.

And, is a com­plainant af­ter cross­ing all the hur­dles rea­hes the of­fi­cer con­cerned, the man­ual sys­tem of com­plaint reg­is­tra­tion, hu­man dis­cre­tion and un­due de­lays leave very lit­tle hope for ob­tain­ing jus­tice. Th­ese causes com­pro­mised the per­for­mance of man­ual com­plaint man­age­ment sys­tem for decades which has un­der­mined the dis­pen­sa­tion of jus­tice and the pub­lic ser­vice de­liv­ery.

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