Service with a smile..!

Pakistan Observer - - OPINION - —Email:bob­s­ban­

LAST Sun­day I was driven nearly a hun­dred kilo­me­ters to a home run for the chil­dren of lep­ers. I had ex­pected to see chil­dren in the worst pos­si­ble state, full of sores, and hid­ing in their rooms afraid to come out and show their dis­fig­ured selves.

What I saw was so dif­fer­ent: A priest with a strag­gly beard took me to the home. I saw the chil­dren run­ning to him and hug­ging the kind man. They looked nor­mal to me, maybe a lit­tle shy, but aren’t a lot of kids so? He in­tro­duced me to a four­teen year old girl who had just scored 97% in a re­cent pub­lic exam! I mar­veled at the care and deep in­ter­est those who ran the home had which I saw was pro­duc­ing these amaz­ing re­sults. What I saw was service.

One evening a scholar was ad­dress­ing the par­tic­i­pants on the con­cept of work cul­ture. One of the par­tic­i­pants asked the fol­low­ing ques­tion: “I am a se­nior man­ager of a ma­te­ri­als de­part­ment and joined an or­ga­ni­za­tion twenty five years ago as an en­gi­neer trainee and over the last 25 years I have gone through ev­ery ex­pe­ri­ence in the or­ga­ni­za­tion.”

“Dur­ing the ini­tial part of my ca­reer, the job was very chal­leng­ing and in­ter­est­ing. How­ever, all those ex­cit­ing days are gone since I do not find my job any more in­ter­est­ing be­cause there is noth­ing new. I am now feel­ing bored be­cause I am do­ing a rou­tine job.”

“How­ever, Sir, I am liv­ing in the same house for over forty years, I am the son for the same parents for over forty five years, I am the fa­ther for the same chil­dren for the past ten years and the hus­band for the same lady for the past twenty years !

“In these per­sonal roles I do not feel bored Please tell me why I am bored of the rou­tine in the of­fice and not in the house?” 598The re­sponse from Scholar was very in­ter­est­ing and con­vinc­ing. He asked the ex­ec­u­tive the ques­tion: “Please tell me for whom does your mother cook?” The ex­ec­u­tive replied that ob­vi­ously the mother cooks for others.

Then the scholar replied, “Your mother serves others and be­cause of this service mind­ed­ness, she is not feel­ing tired or bored, but in an of­fice we ‘work’ and do not ‘serve’. Any­thing we consider, as service will not make us feel bored.

That is difference between serv­ing and work­ing.” “When you start con­sid­er­ing your work as service watch and see the change in you!” This was a very in­ter­est­ing anal­y­sis!! When­ever you put a larger con­text around your work and see a broader mean­ing for your work, you will take in­ter­est in your work and it will make a very big difference in your in­ter­nal en­ergy.

The priest in the lep­rosy home: He did not see the feed­ing, the ed­u­cat­ing, the clean­ing of the chil­dren as a te­dious job he had to do, he saw it as service he was ren­der­ing. He was not bored, though he had no car no air con­di­tioned room or most of the fa­cil­i­ties we en­joy: He served with a smile. Let’s start look­ing at what we do in the same way. No­tice the peo­ple who ben­e­fit from what you are do­ing, what­ever your pro­fes­sion. If you are a sales­man imag­ine the end re­sult of your prod­uct, if you are a busi­ness­man start think­ing of serv­ing your cus­tomers in­stead of do­ing a job for them. Start serv­ing and watch a smile re­place your bore­dom..!

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