Hor­ri­ble ex­pe­ri­ence at NADRA cen­tre

Pakistan Observer - - OPINION - MAAZ AFTAB

I thought that I would not go NADRA again in next 10 years, but, un­for­tu­nately, I go there be­cause of the spelling mis­take in my name, and what makes it so scary to go there, ap­par­ently, it is the lethar­gic man­age­ment of NADRA.

For any sort of work, it takes a whole day in NADRA, sub­stan­tially, be­cause of the mis­man­age­ment. Firstly, the to­ken sys­tem in NADRA is so abortive and an­ti­quated. The gate­man is call­ing, “Shazia! Shazia...” in his rau­cous voice, while Shazia is tak­ing too much time to re­spond. It is strange that why don’t they use the tech­nol­ogy. They can at least use the to­ken sys­tem like in banks, thus peo­ple will come, col­lect their to­kens and wait for their to­ken num­ber to be an­nounced bur they rather use the out dated to­ken sys­tem in which peo­ple fight for their turns and that makes mess. Sec­ondly, there is only one clerk, par­tic­u­larly, in Malir NRC, who deals the huge crowd of peo­ple that takes 15-20 min­utes/per­son, thereby slow­ing down the process fur­ther.

NADRA is a na­tional or­gan­i­sa­tion, how­ever it is gloomy that peo­ple feel so re­luc­tant go­ing there and com­plet­ing their na­tional re­spon­si­bil­i­ties. So, NADRA must take some very se­ri­ous steps to make its sys­tem more peo­ple friendly. — Karachi

Newspapers in English

Newspapers from Pakistan

© PressReader. All rights reserved.