BofA on­line bank­ing crashes for sev­eral hours

The Pak Banker - - Front Page -

WASHINGTON: Bank of Amer­ica on­line bank­ing ser­vice was down for a few hours this day but ser­vice has been re­stored on all the com­pany's branches.

Tara Burke, a rep­re­sen­ta­tive for the Bank of Amer­ica, U.S. largest bank has not given any in­for­ma­tion on why the site crashed down on Fri­day apart from what she said that there has been a tem­po­rary sys­tem is­sue over the site.

She has failed to give in­for­ma­tion whether the bank suf­fered from the prob­lem it has suf­fered be­fore.

It has been as­sumed that the bank have crashed down on some re­gions such as Mary­land, Cal­i­for­nia, Michi­gan and some other states. How­ever, they found out that the is­sue has gone na­tion­wide.

Also, of­fi­cials from Bank of Amer­ica on­line bank­ing are now fix­ing the prob­lem to pre­vent any fur­ther fail­ure of ser­vice, as it posted a state­ment on Twit­ter that they are thor­oughly work­ing to fix the con­cern and their teams are com­pletely ded­i­cated to bring the web­site to its to­tal ca­pac­ity as soon as pos­si­ble.

More­over, ac­cord­ing to them, they know that hav­ing a vast web­site crash­ing down for more than three hours are likely an in­con­ve­nience for most of the peo­ple, but stated that they are go­ing to fix the prob­lem as early as pos­si­ble.

Al­though the web­site has fixed the prob­lem and re­store their ser­vices by now, a lot of peo­ple com­plain on how poor and slow the trans­ac­tions were. The bank stated that cus­tomers hav­ing prob­lems with their bank ac­counts can go to the bank's Twit­ter page to get some up­dates on the lat­est devel­op­ment on the prob­lem.

The bank will con­tinue to give up­dates and in re­turn, cus­tomers hav­ing trou­bles can post ques­tions on the bank's Twit­ter page.

Newspapers in English

Newspapers from Pakistan

© PressReader. All rights reserved.