BofA online banking crashes for several hours
WASHINGTON: Bank of America online banking service was down for a few hours this day but service has been restored on all the company's branches.
Tara Burke, a representative for the Bank of America, U.S. largest bank has not given any information on why the site crashed down on Friday apart from what she said that there has been a temporary system issue over the site.
She has failed to give information whether the bank suffered from the problem it has suffered before.
It has been assumed that the bank have crashed down on some regions such as Maryland, California, Michigan and some other states. However, they found out that the issue has gone nationwide.
Also, officials from Bank of America online banking are now fixing the problem to prevent any further failure of service, as it posted a statement on Twitter that they are thoroughly working to fix the concern and their teams are completely dedicated to bring the website to its total capacity as soon as possible.
Moreover, according to them, they know that having a vast website crashing down for more than three hours are likely an inconvenience for most of the people, but stated that they are going to fix the problem as early as possible.
Although the website has fixed the problem and restore their services by now, a lot of people complain on how poor and slow the transactions were. The bank stated that customers having problems with their bank accounts can go to the bank's Twitter page to get some updates on the latest development on the problem.
The bank will continue to give updates and in return, customers having troubles can post questions on the bank's Twitter page.