Smartphone growth surging: CIBC Poll
A new CIBC poll conducted by Harris/Decima shows that smartphone ownership and mobile banking usage continues to grow in Canada, and there is already strong interest in new services such as mobile payments, which will allow Canadians to make credit card purchases using their smartphone.
Key poll findings include 44 per cent of Canadians surveyed now own a smartphone, up from 33 per cent in a similar Harris/Decima poll conducted for CIBC in 2011; While younger Canadians between 18-24 years of age are more likely to own a smartphone (77 per cent), ownership numbers were strong in other demographics, including the bottom edge of baby boomers between 45-54 years of age (43 per cent).
Among smartphone owners: 47 per cent of Canadians with smartphones would consider using it to make mobile payments to their credit card if they could;
36 per cent have used their smartphones for mobile banking, up from 25 per cent in 201; 51 per cent between 25-34 years of age said they would consider mobile payments; 48 per cent in the 45-54 age group said the same.
59 per cent said rewards for credit card purchases are important to them in deciding to use mobile payments. Canadians are embracing smartphones as part of their everyday life, and increasingly they are using these devices to stay connected to their finances through services like mobile banking and emerging options such as mobile payments, said David Williamson, Senior Executive Vice-President and Group Head, Retail and Business Banking, CIBC.
As an increasing number of Canadians carry their smartphone with them everyday, there is a strong interest in using them to pay for everyday purchases on their credit card. Using their smartphone, Canadians will be able to securely access their credit card information and wave their smartphone at the checkout counter to pay, much like they do with their contactless credit card today. Canadians are ready to start paying for everyday items using their mobile device, but they want all of the benefits and rewards they've come to expect from their credit card, noted Mr. Williamson.