China probes consumer rights violations in auto industry
BEIJING: China is investigating violations in the auto industry, including the infringement of consumer rights and dissemination of false or misleading publicity, as demand wanes in the world's largest auto market.
The State Administration for Industry and Commerce is conducting a probe that will look at consumer complaints and media reports, according to a statement on its website. The investigation started this month and will continue through the end of the year. It will also cover any violation of registered trademarks and bribery in commercial transactions.
China last year introduced a new consumer protection law, which raised penalties for fraud and false advertising, and added return policies for online purchases. The steps come as an increasing number of middle-class Chinese become more vocal about their rights, raising concerns from food and drug safety to the quality of air. In March, the state- run broadcaster reported Tata Motors Ltd.' s Jaguar Land Rover didn't handle an alleged fault properly. The carmaker apologized to consumers at that time and said it's working to resolve the problem. The CCTV program, broadcast on the same day each year to mark World Consumer Rights Day, has in earlier years featured other companies that had not adequately responded to consumer complaints.