Ama­zon boss Jeff Be­zos de­fends com­pany's work­place cul­ture

The Pak Banker - - COMPANIES/BOSS -

SAN FRAN­CISCO: The world's big­gest online re­tailer is fir­ing back against re­ports of an abu­sive cor­po­rate cul­ture. A New York Times re­port over the week­end de­scribed a de­mand­ing and de­grad­ing en­vi­ron­ment at Ama­zon. Ama­zon's boss Jeff Be­zos wrote in a memo to staff that the "ar­ti­cle doesn't de­scribe the Ama­zon I know". The New York Times ar­ti­cle quoted one for­mer em­ployee who said: "Nearly ev­ery per­son I worked with, I saw cry at their desk." The re­port in­cluded tes­ti­mo­ni­als from 100 cur­rent and for­mer em­ploy­ees who de­pict a "bruis­ing" work­place at Ama­zon, where em­ploy­ees are ex­pected to "toil long and late".

Some claimed the com­pany edged out work­ers who were suf­fer­ing from per­sonal crises, in­clud­ing mis­car­riages and can­cer. The ar­ti­cle also said that the cul­ture calls for em­ploy­ees to re­spond to emails af­ter mid­night. If they don't, they re­ceive text mes­sages de­mand­ing a swift re­sponse. A press rep­re­sen­ta­tive for Ama­zon said: "While we gen­er­ally do not com­ment on in­di­vid­ual news sto­ries, we quickly saw cur­rent Ama­zon em­ploy­ees re­act."

He pointed to an ar­ti­cle from Nick Ci­ub­o­tariu, a cur­rent em­ployee who said he never saw any­one cry in the of­fice. Mr Ci­ub­o­tariu, head of in­fra­struc­ture de­vel­op­ment, Ama­ Search Ex­pe­ri­ence, re­futed many of the ar­ti­cle's claims on the pro­fes­sional net­work­ing web­site, LinkedIn. He wrote: "No one tells me to work nights. No one makes me an­swer emails at night. No one texts me to ask me why emails aren't an­swered." In Mr Be­zos' memo, he en­cour­aged Ama­zon em­ploy­ees to read the ar­ti­cle, and email him di­rectly if they recog­nised any of the "shock­ingly cal­lous man­age­ment prac­tices" it de­scribed.

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