Eithad Airways receives Air Transport World’s Airline of the Year 2016 Award
Etihad Airways, the Abu Dhabibased national airline of the United Arab Emirates, was presented with the coveted Airline of the Year 2016 award by the prestigious US-based aviation industry publication Air Transport World (ATW).
The accolade acknowledged Etihad Airways' strong executive leadership team in developing a profitable strategy of organic growth and unique equity partnerships; introducing ground-breaking products and services; creating the foundations for building a motivated workforce; and engaging in a diplomatic, dignified defence of its business model in the wake of fierce opposition by US carriers. Etihad Airways was chosen for the top honour by ATW's distinguished editorial board in a highly contested competition, with entries from more than 100 airlines around the world. The award was presented at a Gala Dinner attended by industry peers at the 42nd edition of the annual ATW Airline Industry Achievement Awards on the eve of the Singapore Air Show.
James Hogan, Etihad Airways' President and Chief Executive Officer, said: "This award recognises what we set out to do as an airline 13 years ago - to be safe, profitable and simply the best. "It is a reflection of our strengths - a robust business model and innovative products and superior service delivered by our 27,000 dedicated employees. I am delighted to accept this award on their behalf. As an airline, we have offered a unique proposition to the travelling public and expanded our business to help shape the changing global aviation landscape."
To earn the top accolade, ATW said an airline must demonstrate exceptional achievements and capabilities across its operations, financial performance, customer service, safety and employee relations. The executive leadership team must also clearly show innovation and strategic thinking that sets the company apart.
Karen Walker, Air Transport World Editor-in-Chief, said: "Etihad Airways is clearly an airline apart from the pack and one that sets its own course. It is a pleasure to celebrate the achievements of the Etihad Airways team at the 2016 ATW Airline Achievement Awards in Singapore. Etihad is highly deserving of our top award, Airline of the Year. James Hogan puts it best - it's not about being the biggest, it's about being the best."
On products and customer service, Etihad Airways was described by ATW as being bold and innovative, highlighting the introduction of unique Airbus A380 and Boeing 787 cabin interiors as setting industry benchmarks. These include The Residence - the world's first three-room on board apartment comprising a bedroom, lounge and ensuite shower.