PMIC disposed of 12,507 complaints against Govt departments
ISLAMABAD: Prime Minister's Inspection Commission (PMIC) has settled more than 75 % complaints received during the year 2015 by conducting inquiries in a fair, free and transparent manner. "A total of 16,626 complaints were received against the government departments and the commission remained successful in settling 12,507 complaints," Chairman, Prime Minister's Inspection Commission (PMIC), Lt. Col. (R) Saif-Ud-Din Qureshi, told APP on Sunday. He said that majority of the complaints were about irregularities, corruption, negligence, excessive use of powers by the government officials'especially in police, Sui Gas, Development Authorities, Housing Societies and Revenue department.
However, the PMIC took timely action and decided the complaints within shortest possible time, besides taking initiative to set up a round-the-clock complaint registering telephone hotline for the public complaints with No: 1818. The Commission, he said, took notice of illegal appointments in the Federal Directorate of Education and recommended actions against four officials' who were involved in it.
Chairman said that PMIC was making efforts to ensure good governance, transparent and accountable administration in the Federal and Provincial Governments' Ministries, Divisions, Departments and Autonomous Bodies, Town Committees through monitoring, evaluation and enabling guidelines.
Answering a question, he said that PMIC was monitoring and bringing further transparency in the mega projects by reviewing the entire process from opening tender to its completion. Elaborating the process of action on the received complaints, he said, PMIC contacted with the relevant department or departments and decided about inquiry within three days as 11-member commission approved inquiry into the matter, after seeking approval from the office of the Prime Minister.
"There is no forum to challenge the decision of PMIC except for the Prime Minister who could be appealed within 30day of issuance of the decision," he added. The Chairman said that PMIC had appointed focal persons in the federal departments and provincial governments who were providing assistance for earlier disposal of the complaints besides keeping vigil on their day-to-day performance. He said that the PMIC played very effective role for elimination of corruption from the federal and provincial government departments besides giving relief to numbers of common man.