Net­flix ad­mits to down­grad­ing video qual­ity on AT&T, Ver­i­zon phones

The Pak Banker - - COMPANIES/BOSS -

Net­flix Inc said it had been low­er­ing the qual­ity of its video for cus­tomers watch­ing its ser­vice on wire­less net­works such as AT&T and Ver­i­zon Com­mu­ni­ca­tions for more than five years, The Wall Street Jour­nal re­ported on Thurs­day. The com­pany also said that it does not down­grade videos for T-Mo­bile US Inc and Sprint Corp users be­cause they had "more con­sumer friendly poli­cies," the Jour­nal added. In re­sponse to re­quests for com­ment, Net­flix said it had posted a blog on Thurs­day. In the blog, it said it had lim­ited its video qual­ity for mo­bile view­ers glob­ally, cap­ping them at 600 kilo­bits-per-sec­ond, to pro­tect con­sumers from ex­ceed­ing mo­bile data caps.

The dom­i­nant on­line video com­pany also said that it will in­tro­duce a data-saver fea­ture for mo­bile apps which will al­low users more con­trol over their data us­age while stream­ing on mo­bile net­works. This fea­ture is ex­pected to be avail­able to users some­time in May, Net­flix added. "We're out­raged to learn that Net­flix is ap­par­ently throt­tling video for their AT&T cus­tomers with­out their knowl­edge or con­sent," Jim Cic­coni, AT&T se­nior ex­ec­u­tive vice pres­i­dent of ex­ter­nal and leg­isla­tive af­fairs wrote in an email. -

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