Lloyds Banking Group certified
LONDON: Lloyds Banking Group was certified as having child-friendly WiFi in its high street branches.
The Lloyds move comes as banks are becoming increasingly digitally-focused in-branch, with many members of shop floor support carrying tablets and using mobile technology. The certification has been carried out by the UK's pioneering Friendly WiFi initiative and means that all 2000+ branches across all three of the Group's brands; Lloyds Bank, Halifax and Bank of Scotland, have WiFi proven to filter out inappropriate content.
Group Director of Community Banking at Lloyds Banking Group Jakob Pfaudler said: "We know that our customers are increasingly using our mobile banking app to do business with us. We also know that customers value a human interaction for the more complicated or challenging moments in life which is why we have introduced the convenience of our online banking service and mobile technology into our branch network. With public wifi available to everyone in our branches, having the Friendly WiFi certification demonstrates that we take all of our customers' online safety concerns very seriously." Lloyds Bank simplified its approach to overdrafts for small business customers. Simplified pricing tiers will also be introduced for those borrowing between £5,000 and £25,000, and for those borrowing more than £25,000 as follows.
The new business overdraft will be available to Lloyds Bank and Bank of Scotland's small business customers in branch, over the phone and online from 11 December 2017. Existing customers will be moved across to the new product in 2018.
The new approach is designed to give business customers greater control of their business finances. For customers borrowing £5,000 or less, the new business overdraft will follow a 'pay as you go' model, with a £10 monthly usage fee payable only if the overdraft is used within the calendar month. Lloyds Bank is the first major provider to offer this approach, which is designed to support business with a range of needs and will be particularly helpful for business customers who need an overdraft for occasional use or short term use to cover unexpected costs.