QI WAS ASSIGNED TO WORK ON A PROJECT WITH TWO OTHER CO-WORKERS. I SEEM TO BE DOING THE BULK OF THE WORK, WHILE THEY ARE JUST SLACKING OFF. WHAT SHOULD I DO? IF I TELL MY MANAGER, I MIGHT BE SEEN AS A SNITCH!
Although most of us want to do a decent job at work, if roles and responsibilities are unclear, there can be confusion, unfulfilled expectations, and blaming. Keep things fair and straightforward in group work with these strategies.
At the start of a project, ensure everyone is aligned and agrees with the objectives and action plans. During action planning, take all points of view and suggestions into consideration, so no one feels left out. It’s easier to get people to act on something if they feel a sense of ownership. After action planning, identify clear roles for each person, based on each one’s core competencies.
Be sure to keep things fair between team members. That means calling out inconsistencies or ambiguities in assignments when they arise, and not keeping it to yourself to maintain harmony. It’s important to get everyone’s commitment on responsibilities and timelines at this point.
Have regular schedules for project updates. During updates, identify clear next steps and point persons assigned for each step, so it becomes evident when someone has lagged behind in his responsibility. Make sure to keep minutes of all your meetings, and copy furnish team members after each meeting.
Keep upper management in the loop as well, as an FYI, so that members are aware that they may be held accountable to a larger group than your little task force. With these steps, you avoid having to “snitch,” but instead, allow team members to be accountable, while letting the boss actually witness any problems that may be occurring by virtue of your communication. —Malou Trenas Del Castillo