CA­REER COUN­SEL

Good Housekeeping (Philippines) - - Ask The Experts -

QI WAS AS­SIGNED TO WORK ON A PROJECT WITH TWO OTHER CO-WORK­ERS. I SEEM TO BE DO­ING THE BULK OF THE WORK, WHILE THEY ARE JUST SLACK­ING OFF. WHAT SHOULD I DO? IF I TELL MY MAN­AGER, I MIGHT BE SEEN AS A SNITCH!

Although most of us want to do a de­cent job at work, if roles and re­spon­si­bil­i­ties are un­clear, there can be con­fu­sion, un­ful­filled ex­pec­ta­tions, and blam­ing. Keep things fair and straight­for­ward in group work with th­ese strate­gies.

At the start of a project, en­sure ev­ery­one is aligned and agrees with the ob­jec­tives and ac­tion plans. Dur­ing ac­tion plan­ning, take all points of view and sug­ges­tions into con­sid­er­a­tion, so no one feels left out. It’s eas­ier to get peo­ple to act on some­thing if they feel a sense of own­er­ship. Af­ter ac­tion plan­ning, iden­tify clear roles for each per­son, based on each one’s core com­pe­ten­cies.

Be sure to keep things fair be­tween team mem­bers. That means call­ing out in­con­sis­ten­cies or am­bi­gu­i­ties in as­sign­ments when they arise, and not keep­ing it to your­self to main­tain har­mony. It’s im­por­tant to get ev­ery­one’s com­mit­ment on re­spon­si­bil­i­ties and time­lines at this point.

Have reg­u­lar sched­ules for project up­dates. Dur­ing up­dates, iden­tify clear next steps and point per­sons as­signed for each step, so it be­comes ev­i­dent when some­one has lagged be­hind in his re­spon­si­bil­ity. Make sure to keep min­utes of all your meet­ings, and copy fur­nish team mem­bers af­ter each meet­ing.

Keep up­per man­age­ment in the loop as well, as an FYI, so that mem­bers are aware that they may be held ac­count­able to a larger group than your lit­tle task force. With th­ese steps, you avoid hav­ing to “snitch,” but in­stead, al­low team mem­bers to be ac­count­able, while let­ting the boss ac­tu­ally wit­ness any prob­lems that may be oc­cur­ring by virtue of your com­mu­ni­ca­tion. —Malou Tre­nas Del Castillo

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