busy as a bee, fast as a hum­ming­bird

Asia’s lead­ing on de­mand in­tracity de­liv­ery tech­nol­ogy en­ters Manila.

HWM (Philippines) - - Q+a - by The HWM Team

What is Lalam­ove?

Es­tab­lished in Hong Kong in 2013, Lalam­ove is the lead­ing on de­mand in­tracity de­liv­ery tech­nol­ogy in Asia, cater­ing to 24 cities in China and five other cities in Asia, in­clud­ing Manila here in the Philip­pines. Lalam­ove will con­tinue to ag­gres­sively ex­pand in Asia, where it plans to launch in an ad­di­tional 60 cities by the end of 2017. It al­ready main­tains the largest ser­vice area in Asia for in­tracity de­liv­ery, where its app con­nects users with more than 500,000 de­liv­ery drivers.

Our goal is to cre­ate a world where peo­ple pre­fer the ef­fi­ciency and qual­ity of our de­liv­ery net­work over build­ing a fleet on their own of ve­hi­cles and drivers. We con­nect the best mo­tor­cy­cle and van drivers to cus­tomers all over the metro and de­liver in as lit­tle as 55 min­utes.

What lo­gis­tics is­sues is Lalam­ove try­ing to ad­dress here in the Philip­pines?

Lo­gis­tics is a big mar­ket and it is un­der­pen­e­trated by the in­ter­na­tional tech­nol­ogy move­ment. It is a USD 1.7-tril­lion mar­ket in China, whereas it ac­counts for up to 27% of GDP for some coun­tries in South­east Asia. We are look­ing to ad­dress the is­sues of re­li­a­bil­ity, con­ve­nience, and af­ford­abil­ity by lev­er­ag­ing the ef­fi­ciency of the Lalam­ove plat­form. We want to en­able com­pa­nies of all shapes and sizes to grow lo­cally with­out hav­ing the pains of man­ag­ing their own fleets or cough­ing up out­ra­geous prices to con­tract lo­gis­tic providers through agen­cies, all while con­ve­niently mon­i­tor­ing ev­ery­thing through the In­ter­net.

How does Lalam­ove com­pare to other lo­gis­tics on-de­mand ser­vices that are avail­able in the mar­ket these days?

Lalam­ove is a proven leader in this space all over South­east Asia be­cause of our in­tense fo­cus. We built the plat­form and ser­vice with busi­ness user’s needs in mind. You can cus­tom­ize your Lalam­ove de­liv­ery ser­vice de­pend­ing on your de­liv­ery needs, from small cup­cakes to large bulky fur­ni­tures, from com­mis­sary sup­plier de­liv­er­ies to doc­u­ments de­liv­ery, we can do it for you, all at an af­ford­able per kilo­me­ter charge.

Re­cently, we re­vamped the de­sign of our app. Apart from adopt­ing a logo in­spired by the swift­ness of the hum­ming­bird, the app now al­lows for a faster and more seam­less cus­tomer ex­pe­ri­ence, start­ing from the point an or­der is placed up to its com­ple­tion.

Do you have ex­ist­ing part­ner­ships with lo­cal com­pa­nies and es­tab­lish­ments at the mo­ment?

We work with a lot of lo­cal and in­ter­na­tional play­ers for their lo­cal de­liv­ery needs in Manila. We pro­vide cur­rently for some of the top lo­cal restau­rants and fast­food chains, food de­liv­ery ser­vices, meal plan de­liv­ery ser­vices, and mall sup­pli­ers. I can­not name any­thing spe­cific (yet) but we also have some fast­food part­ners in­ter­na­tion­ally that will be part­ner­ing with Lalam­ove in the near fu­ture. It is our firm be­lief that lo­cal­iza­tion is the key to growth in all mar­kets, and part­ner­ing with SMES (small and medium en­ter­prises) and large play­ers is our proof of con­cept that Lalam­ove can change the in­dus­try of de­liv­er­ies both in Manila and other key cities abroad.

What are some of the chal­lenges that Lalam­ove is fac­ing right now or an­tic­i­pat­ing in the near fu­ture?

We are fac­ing quite the prob­lem in get­ting drivers into the plat­form as fast as pos­si­ble. Our busi­ness is grow­ing very fast and our cus­tomer base is grow­ing faster than our ca­pac­ity. In ad­di­tion, as with any new lu­cra­tive busi­ness, we are fac­ing a lot of com­pe­ti­tion in our space, both from new play­ers and old. We are happy to have these prob­lems in the mar­ket since it means that the lo­cal land­scape is ready to em­brace this kind of con­ve­nient and re­li­able ser­vice, and we are con­fi­dent that our fo­cus on ser­vice will win the mar­ket.

“We want to cre­ate a world where peo­ple pre­fer the ef­fi­ciency and qual­ity of our de­liv­ery net­work over build­ing a fleet on their own of ve­hi­cles and drivers.” Al­bert Go, Coun­try Di­rec­tor, Lalam­ove

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