Philippine Daily Inquirer - - LETTERS -

Com­mut­ing is part of our ev­ery­day life—when we go to work, when we go home, when we do our er­rands. It is a fact that there is a need for im­prove­ment in our pub­lic trans­porta­tion. If we will com­pare and rate how mod­ern and ef­fi­cient the pub­lic trans­porta­tion sys­tems are in other Asian coun­tries, I think we are the least. One ma­jor prob­lem is that some gov­ern­ment agen­cies refuse to change or im­prove their mech­a­nism; the Land Trans­porta­tion Fran­chis­ing and Reg­u­la­tory Board in par­tic­u­lar. It is now blind and deaf to our ap­peal re­gard­ing the sus­pen­sion of Uber and Grab. It fa­vors the taxis, jeep­neys, and buses which give poor ser­vice. The silly and in­de­ci­sive de­ci­sion of the LTFRB has caused anger and dis­ap­point­ment from the pub­lic be­cause it is an ar­ro­gant re­sponse from this gov­ern­ment agency dis­re­gard­ing our ap­peal and tes­ti­monies.

I can­not count with my fingers how many times I was re­fused by taxi driv­ers and ex­pe­ri­enced a rude at­ti­tude. Rid­ing cabs and jeep­neys is a pain and causes para­noia and anx­i­ety in me and my par­ents. Once, a taxi driver dropped us in the mid­dle of the street while it was rain­ing and the street was flooded and it was past mid­night. That was the worst ex­pe­ri­ence I ever had; I promised not to ride a taxi any­more. So it was a bless­ing when Uber and Grab came on the scene. It is a re­lief not only to me but I be­lieve other com­muters from dif­fer­ent walks of life. Th­ese trans­porta­tion net­work com­pa­nies (TNCs) pro­vide fast, safe and con­ve­nient ser­vice, and trust­wor­thy and well-man­nered driv­ers. The LTFRB should first ad­dress the long­stand­ing com­plaints of the rid­ing pub­lic against abu­sive and un­safe taxis, jeep­eneys and buses be­fore they pick on Uber and Grab. Com­muters have found that Uber and Grab pro­vide a ser­vice that is su­pe­rior to that pro­vided by tra­di­tional pub­lic trans­porta­tion; it is there­fore a sad and il­log­i­cal move on the part of the LTFRB to clamp down hard on said ser­vice while turn­ing a blind eye to the com­plaints of the pub­lic.

Don’t let the com­muters go back to the sit­u­a­tion be­fore. Peo­ple de­serve good qual­ity ser­vice that is worth our money and our taxes. The LTFRB should em­body the cur­rent ad­min­is­tra­tion’s plat­form that change is com­ing and change has come. What is the sense of this agency if it will not con­sider the pub­lic’s voice and opin­ion?

I think LTFRB per­son­nel should try not to use their pri­vate ve­hi­cles and in­stead use the pub­lic trans­porta­tion and ex­pe­ri­ence the re­al­ity. Maybe this will en­lighten them. JEMIMAHO. KINTANAR, jem­skin­ta­nar08@ya­


Stranded pas­sen­gers crowd Com­mon­wealth Av­enue in Que­zon City.—

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