Cebu

Sun.Star Pampanga - - PER­SPEC­TIVE! -

The air­line stated that since these OTAs have nei­ther au­thor­ity from nor per­mis­sion to trans­act in be­half of Cebu Pa­cific, any flight book­ings or reser­va­tions made by or through them might not be re­flected in Cebu Pa­cific’s book­ing reser­va­tion sys­tem.

Re­quests for an­cil­lary ser­vices such as meals, seat se­lec­tion and bag­gage al­lowance might not also be re­flected in the Cebu Pa­cific book­ing sys­tem since these OTAs are not synced to that of the air­line, the car­rier man­age­ment added.

Since the OTAs are not linked to the Cebu Pa­cific book­ing sys­tem, the air­line stated that it does not have the con­tact de­tails— which are im­por­tant for the air­line to re­lay in­for­ma­tion in case there are flight changes.

“We urge the trav­el­ling pub­lic to dou­blecheck book­ings made with OTAs to avoid any in­con­ve­nience. When­ever pos­si­ble, we en­cour­age trav­ellers to book flights only via the of­fi­cial Cebu Pa­cific web­site, ce­bu­paci­fi­cair.com; through the CEB Mo­bile App; or through the reser­va­tion hot­lines (+ 632)702-0888 or (+ 6332)230-8888. The trav­el­ling pub­lic may also trans­act with le­git­i­mate sales agents to book flights and an­cil­lary ser­vices with Cebu Pa­cific.”

“We will also pro­vide up­dates on the lat­est seat sales and pro­mos on our of­fi­cial so­cial me­dia pages: Face­book.com/ Ce­bu­Paci­fi­cAir and Twit­ter.com/ Ce­bu­Paci­fi­cAir.”

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