UNIONBANK GETS ISO CERTIFICATION:

The Union Bank of the Philippines was recently awarded the newest International Standards Organization (ISO) 9001:2015 certification, making it the first bank in the Philippines to be measured and certified according to the latest international quality standard. In photo are (from left) UnionBank senior performance and quality management officer Manny Zapanta, deputy customer service head Adrian Romualdez, vice-chairman Jon Ramon Aboitiz, TUV Rheinland senior manager for marketing and sales Pinky Villacrusis, Certified Management System lead auditor Ramoncito Puyat, senior manager for business stream systems Melody Mokamad, UnionBank chairman and chief executive officer Justo Ortiz, president and chief operating officer Edwin Bautista, and Channels Management head Dennis Matutina.