Qatar Today - - BUSINESS -

In­ter­na­tional Bank of Qatar (IBQ) has won the Banker Mid­dle East's award for “Best Re­tail Cus­tomer Ser­vice” in Qatar within the Bank­ing Prod­ucts Awards 2014.

The award recog­nises the bank's high-qual­ity Re­tail Cus­tomer Ser­vice which in­cludes the unique loy­alty pro­gramme ‘thanq' that was also voted the “Best Cus­tomer Loy­alty Pro­gram in Qatar”. The award is also in recog­ni­tion of IBQ's re­tail clients' loy­alty to the brand that de­liv­ers the ul­ti­mate in re­tail bank­ing ser­vices. IBQ Man­ag­ing Direc­tor Jabra Ghan­dour says: “IBQ has won sev­eral bank­ing awards in 2014 high­light­ing both our pri­vate bank­ing and re­tail cus­tomer ser­vice. We are proud to re­ceive such


AN­DREW BALL pres­ti­gious awards in recog­ni­tion for de­liv­er­ing high-level ser­vice qual­ity and stan­dards to our val­ued cus­tomers across all tar­get seg­ments.”

An­drew Ball, AGM and Head of Re­tail Bank­ing at IBQ, adds: “We pride our­selves on hav­ing the best stan­dards and in­fra­struc­ture to de­liver a truly high-qual­ity ser­vice that fur­ther ce­ments our re­tail cus­tomer re­la­tion­ships. Cus­tomer ser­vice and re­ward­ing loy­alty across all of our bank­ing prod­ucts are core to our re­tail strat­egy, which is well ap­pre­ci­ated by th­ese awards.”


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