NEW AND IM­PROVED

Qatar Air­ways has rolled out in­no­va­tive new fea­tures to its mo­bile func­tion­al­ity, re­sult­ing in greater in­for­ma­tion avail­able to pas­sen­gers dur­ing and af­ter the jour­ney.

Qatar Today - - DEVELOPMENT > TECH TALK -

All phases of the jour­ney have been im­proved on the mo­bile plat­form, from search and pur­chase – now with even greater on­line pay­ment op­tions, in­clud­ing us­ing mileage from the mem­ber’s Priv­i­lege Club ac­counts – to man­ag­ing the book­ing, in­clud­ing chang­ing flights and pur­chas­ing ex­tra bag­gage. This in­cludes in the new of­fer­ing up to 12 lan­guages on the mo­bile web­site for the ease and com­fort of the cus­tomer. Re­cent im­prove­ments in­clude push no­ti­fi­ca­tions for ad­vis­ing pas­sen­ger of on­line check-in avail­abil­ity, flight open for board­ing, and even a gate change no­ti­fi­ca­tion for Doha flight de­par­tures. Pas­sen­gers check­ing in bag­gage will now re­ceive push no­ti­fi­ca­tions ad­vis­ing them of the checked bag­gage tag num­bers, the time of bag­gage ar­riv­ing at the car­rousel in Doha, and the car­rousel num­ber for ar­rivals at Doha and many other air­ports. For bags that are routed in­cor­rectly, pas­sen­gers will now re­ceive push no­ti­fi­ca­tions telling them where their bag is. An­other im­por­tant func­tion­al­ity in­tro­duced in the mo­bile app is “My Trips,” pro­vid­ing pas­sen­gers a con­ve­nient means of see­ing jour­ney de­tails such as a time­line view, gate in­for­ma­tion, board­ing time, bag tag in­for­ma­tion and an in­ter­ac­tive vir­tual tour of the air­craft.

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