NEW AND IMPROVED
Qatar Airways has rolled out innovative new features to its mobile functionality, resulting in greater information available to passengers during and after the journey.
All phases of the journey have been improved on the mobile platform, from search and purchase – now with even greater online payment options, including using mileage from the member’s Privilege Club accounts – to managing the booking, including changing flights and purchasing extra baggage. This includes in the new offering up to 12 languages on the mobile website for the ease and comfort of the customer. Recent improvements include push notifications for advising passenger of online check-in availability, flight open for boarding, and even a gate change notification for Doha flight departures. Passengers checking in baggage will now receive push notifications advising them of the checked baggage tag numbers, the time of baggage arriving at the carrousel in Doha, and the carrousel number for arrivals at Doha and many other airports. For bags that are routed incorrectly, passengers will now receive push notifications telling them where their bag is. Another important functionality introduced in the mobile app is “My Trips,” providing passengers a convenient means of seeing journey details such as a timeline view, gate information, boarding time, bag tag information and an interactive virtual tour of the aircraft.