Con­flict Man­age­ment Train­ing for Lo­cal Coun­cil Staff - Min­istry of So­cial Trans­for­ma­tion hosts Work­shop for Lo­cal Gov­ern­ment Clerks & Su­per­vi­sors

The Star (St. Lucia) - - LOCAL -

Rec­og­niz­ing the need to main­tain an ef­fec­tive lo­cal gov­ern­ment in­ter­face, the Min­istry of So­cial Trans­for­ma­tion, Lo­cal Gov­ern­ment and Com­mu­nity Em­pow­er­ment has pro­vided Con­flict Man­age­ment Train­ing to lo­cal gov­ern­ment coun­cil staff.

The work­shop, held from April 15-16, 2015 was fa­cil­i­tated by the Deputy Direc­tor of Ad­min­is­tra­tion of the Min­istry of Fi­nance, Eco­nomic Af­fairs, Plan­ning & So­cial Se­cu­rity, Ms. Peggy Ann Sou­datt.

Ms. Sou­datt said the train­ing is in­tended to guide coun­cil staff to deal with con­flict on the job in a way that min­i­mizes the es­ca­la­tion of in­her­ent in­di­vid­ual dif­fer­ences into un­man­age­able cir­cum­stances.

“When we are con­fronted with sit­u­a­tions, be­cause of our per­son­al­i­ties and so on we don’t re­act the same as other peo­ple in the same sit­u­a­tion. Just the way peo­ple ap­proach each other - the body lan­guage - may cause an­other per­son to re­act in a man­ner that is prob­a­bly not the best way to re­act. It hap­pens to the best of us. And the Min­istry of So­cial Trans­for­ma­tion, hav­ing iden­ti­fied that it is an area that is im­por­tant to ef­fec­tive man­age­ment, re­quested that I fa­cil­i­tate this work­shop, and I am very happy to be a part of this pro­fes­sional devel­op­ment,” Ms. Sou­datt said.

Per­ma­nent Sec­re­tary of the Min­istry of So­cial Trans­for­ma­tion, Lo­cal Gov­ern­ment and Com­mu­nity Em­pow­er­ment, Ms. Ju­liana Al­fred en­cour­aged par­tic­i­pants to ap­ply the train­ing pro­vided ap­pro­pri­ately. “Upon com­ple­tion of this work­shop, you would be bet­ter skilled in be­ing able to deal with the many is­sues that con­front you as man­agers of the con­stituency coun­cils.”

Ms. Al­fred con­tin­ued, “I am hop­ing that you will take what is hap­pen­ing here and put it into good use; don’t go back to your of­fice and put it in a folder! The in­ten­tion is that you uti­lize the skills you are learn­ing here to en­sure you be­come more ef­fi­cient and ef­fec­tive man­agers in the coun­cils.”

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