Rex Re­sorts Hon­our Top Per­form­ers

The Star (St. Lucia) - - LOCAL -

The Royal and The St. Lu­cian by Rex Re­sorts, last Fri­day April 24 hosted their An­nual Staff Din­ner and Awards Pre­sen­ta­tion. Em­ploy­ees within var­i­ous de­part­ments of the two ho­tels were rec­og­nized for out­stand­ing per­for­mance through­out 2014. In his brief re­marks, Gen­eral Manager of The Royal, Richard Miche­lin, spoke of re­mod­elling and ren­o­va­tions to the prop­erty but stressed that all of this pales in com­par­i­son to “the ex­cel­lent ser­vice, warmth and friend­li­ness of the Rex staff.” Miche­lin told the gath­er­ing of ex­pec­tant nom­i­nees: “I ap­plaud you for all you have done in mak­ing our guests happy. Each and ev­ery one of you are win­ners in your own right.”

The guest speaker at the Awards Pre­sen­ta­tion was Direc­tor of Tourism, Louis Lewis. He un­der­scored the role and im­por­tance of em­ploy­ees in the tourism in­dus­try “to be able to de­liver on the ex­pec­ta­tions of guests.” Lewis told the em­ploy­ees that af­ter the Tourist Board does its part to en­tice vis­i­tors to St. Lu­cia, the guest ex­pe­ri­ence and the suc­cess of the des­ti­na­tion de­pends largely on the qual­ity of ser­vice from the work­ers within the in­dus­try. The Direc­tor of Tourism as­sured the Rex em­ploy­ees that they are ma­jor con­trib­u­tors to not just the tourism in­dus­try, but to St. Lu­cia’s econ­omy. He said a re­cent study shows that tourism con­trib­utes 67% of all the rev­enue col­lected by Gov­ern­ment, to­talling $520 mil­lion in 2013. Lewis said this shows how im­por­tant tourism as an in­dus­try is, to a coun­try of our size. He re­vealed that St. Lu­cia’s for­eign cur­rency re­ceipts in 2014 amounted to $1 bil­lion, tourism be­ing the main driver of for­eign ex­change earn­ings. In ad­di­tion, Lewis said, St. Lu­cia con­trib­utes one quar­ter of the for­eign ex­change re­serves of the Eastern Caribbean Cen­tral Bank. In terms of job cre­ation, Lewis dis­closed that as of 2013, over 25,000 per­sons were di­rectly em­ployed in the tourism in­dus­try.

Joyce Phillip of Con­fer­ence and Ban­quet­ing is Rex Re­sorts’ Manager of the Year for 2014. Lu­cius Forde of Main­te­nance is Em­ployee of the Year at The Royal while Dami­ana John of House­keep­ing is Em­ployee of the Year at The St. Lu­cian. Su­per­vi­sor of the Year is Simon Wil­liam of The Royal and Thomas Vi­talis of The St. Lu­cian. The Kitchen cap­tured Depart­ment of the Year at The Royal while Land­scap­ing cap­tured the ti­tle at The St. Lu­cian. Spe­cial awards were given to David Gerald of Food & Bev­er­age and Chef Eike Lauff. Mar­guerite Jn. Bap­tiste was awarded for 25 years of ser­vice, Pa­tri­cia Hip­ployte, Marthalina Eu­gene and Fabian Cetoute for 15 years, and Cen­dra Jn. Bap­tiste for 10 years of ser­vice. Chris­tel Au­gustin, Thomas Vi­talis, Win­del Aure­lien, Mary Charles, Peter Derose, Bernard Wil­son and Pa­tri­cia Phillip were all awarded for 7 years of ser­vice. Awards were also given in sev­eral other cat­e­gories in­clud­ing Most Com­mit­ted, Most Ded­i­cated, Most Im­proved, Guest Recog­ni­tion, Spe­cial Recog­ni­tion, Movers and Shak­ers.

Dami­ana John (right) ac­cepts the Em­ployee of the Year award from Guy Cabr­era GM of the St. Lu­cian by

Rex Re­sorts.

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