COCO PALM AWARDED 2015 HO­TELS.COM CER­TIFI­CATE OF EX­CEL­LENCE

The Star (St. Lucia) - - LOCAL -

Saint Lu­cia's bou­tique ho­tel, Coco Palm, has once again been hon­oured with a Cer­tifi­cate of Ex­cel­lence by Ho­tels.com for 2015.

Chair­man Allen Chas­tanet promised Coco Palm would be some­thing spe­cial. “Our vi­sion was to of­fer guests some­thing au­then­ti­cally Saint Lu­cian with­out com­pro­mise, with value for money and the best food in town. Those val­ues still hold to­day and are en­hanced each year."

Chas­tanet picked the best team he could over ten years ago and to­gether they have cre­ated some­thing spe­cial. “Credit must go to our heads of depart­ment and team mem­bers who have taken Coco Palm to an­other level and never rest on their lau­rels,” noted Chas­tanet.

Gen­eral Man­ager Mr Jean St Rose, who has been at the helm for over ten years, couldn't be prouder. “I will share this Cer­tifi­cate of Ex­cel­lence with our team who have made Coco Palm some­thing spe­cial. When we opened our doors, we never imag­ined the power that peo­ple have in­flu­enc­ing your prod­uct via Online Travel Agents (OTA). Ho­tels.com with 89% pos­i­tive re­views has cer­tainly proven to be the en­dorse­ment con­sumers need to­day,” noted St Rose.

Rev­enue Man­ager Mrs Clau­dine Gil­bert and Front Of­fice Man­ager Mashack Biroo are the en­gines be­hind Coco Palm and can take pride in such an honour. Gil­bert mea­sures her suc­cess by see­ing the award­win­ning bou­tique ho­tel plac­ing in the top spot week af­ter week, year af­ter year, and this is no small feat.

“I am so proud to share this with my team who have all stepped up to the plate and con­trib­uted enor­mously. Our work speaks for it­self,” Mrs Gil­bert said.

The Cer­tifi­cate of Ex­cel­lence be­stowed by Ho­tels.com hon­ours hospi­tal­ity ex­cel­lence; is given only to es­tab­lish­ments that con­sis­tently achieve out­stand­ing trav­eller re­views on TripAd­vi­sor; and is ex­tended to qual­i­fy­ing busi­nesses world­wide.

Es­tab­lish­ments awarded the Cer­tifi­cate of Ex­cel­lence rep­re­sent the up­per ech­e­lon of busi­nesses listed on the web­site. When se­lect­ing a venue for a Cer­tifi­cate of Ex­cel­lence, Ho­tels.com uses a pro­pri­etary al­go­rithm to de­ter­mine the hon­orees that takes into ac­count re­view rat­ings.

Coco Palm Rev­enue Depart­ment and Front Of­fice staff proudly dis­play the Cer­tifi­cate of Ex­cel­lence.

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